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# MES Analyst

- **Company:** Insight Global
- **Location:** Cleveland, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Data Transmissions, Software Engineering, Web Services, Information Technology, Restful APIs
- **Published:** June 11, 2026
- **Apply:** https://www.juju.com/job/00000000g72fzf

## About the Role

* Education: Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field.

 * Experience: Minimum of 3 years of experience in MES support and IT troubleshooting, preferably in a discrete manufacturing environment.

 * Technical Skills: Proficiency with Tulip MES platform or other high-profile MES solutions, Kepware, and general IT troubleshooting. Knowledge of SQL Server required. Knowledge of REST APIs and web services is also required.

 * Knowledge: Strong understanding of discrete manufacturing processes, product genealogy, and traceability.

 * Problem-Solving: Excellent analytical and troubleshooting skills.

 * Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

 * Attention to Detail: High level of accuracy and attention to detail in all work activities.

## Description

We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability. The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. Second shift is also available starting at 1PM to 9PM., * MES Platform Support: Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.

 * IT Troubleshooting: Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.

 * API Support / Development: Support the underlying APIs that keep the business data running.

 * Data Communication: Utilize Kepware to facilitate seamless data communication between various manufacturing systems.

 * Manufacturing Processes: Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.

 * Genealogy and Traceability: Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.

 * Problem Solving: Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.

 * Collaboration: Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.

 * Compliance: Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.


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