> Markdown version of [/jobs/ext/506863-it-support-technician](https://www.wearedevelopers.com/jobs/ext/506863-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** THE PHOENIX - **Location:** Phoenix, AZ, United States - **Salary:** $43,680.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Business Software, Computer Networks, Desktop Computing, Microsoft Operating Systems, Software Deployment, Wireless Networks, Computer Equipment, Network Server, User Accounts - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f0de700d5af892c6 ## About the Role Do you have experience in Passenger vehicle?, Do you have a High school diploma or GED?, * A natural problem solver, you enjoy figuring out how things work and finding practical solutions when technology challenges arise. * A service-minded helper, you genuinely enjoy supporting others and take pride in helping people feel confident and successful with technology. * A patient teacher, you can explain technical concepts in a clear, approachable way and enjoy equipping others with the tools they need to do their jobs well. * A detail-oriented multitasker, you thrive in a dynamic environment where every day brings new opportunities to learn, adapt, and serve. * A committed Christian, you are energized by advancing God's Kingdom and using your talents to support a mission that transforms lives., * High School Diploma required; Associate degree in an IT-related field preferred. * Minimum one year of experience supporting computer hardware, software installations, and troubleshooting. * Experience working with Microsoft operating systems, Microsoft 365, and related business applications. * Working knowledge of computer hardware, networking concepts, printers, mobile devices, and common business technologies. * Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. * Excellent verbal and written communication skills. * Demonstrated patience and professionalism when assisting users with varying levels of technical knowledge. * Strong organizational skills and attention to detail. * Ability to manage multiple priorities, adapt to changing needs, and follow issues through to resolution. * Ability to work independently while collaborating effectively with team members and vendors. * Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on organization business. * A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions. ## Description * You will provide front-line technical support to staff, interns, volunteers, and clients by troubleshooting hardware, software, network, and application issues. * You will configure, deploy, and maintain technology systems including computers, printers, phones, cameras, wireless networking equipment, and teleconference systems. * You will respond to and resolve help desk tickets, escalating issues to the IT Manager when necessary to ensure timely resolution. * You will provide training and guidance to users on technology systems, software applications, and best practices. * You will assist with maintaining and supporting organizational networks, servers, user accounts, security systems, and business applications. * You will help maintain an accurate inventory of IT equipment, software, and licenses throughout the organization. * You will create and maintain technical documentation, training materials, and process guides. * You will ensure audio-visual equipment is functioning properly for meetings, events, and ministry activities, including setup and troubleshooting. * You will stay informed about emerging technologies and recommend solutions that improve efficiency and support organizational goals. * You will participate in devotions, prayers, and other organization activities that promote a credible Christian witness and lifestyle. ## Related Videos - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! 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