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# Facility Solutions Manager

- **Company:** City Wide
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Salary:** $60,000.0
- **Contract:** Franchise
- **Skills:** Customer Data Management, Microsoft Office, Productivity Software
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2bfabedfef6cf7c9

## About the Role

Do you have experience in Productivity software?, Do you have a High school diploma or GED?, * Proven success (3+ years) in client retention or service roles, with a passion for delivering exceptional customer experiences.

 * Strong relationship builder with excellent communication skills, both verbal and written.
 * Proactive, detail-oriented, and highly organized; skilled at managing multiple priorities and solving problems independently.
 * Confident, adaptable, and forward-thinking; comfortable tackling new challenges and voicing ideas for improvement.
 * Technologically savvy, proficient in Microsoft Office and CRM systems.
 * Holds a high school diploma (bachelor's degree preferred); previous service industry experience valued.
 * Reliable transportation with the ability to travel daily to client locations.

## Description

City Wide of Columbus is looking for Facility Solutions Managers to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!, * Oversee client retention and service expansion by negotiating agreements, addressing concerns, ensuring satisfaction through follow-ups and quality control.

 * Manage contractor performance, compliance, and agreements; enforce service standards and replace contractors as needed.
 * Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
 * Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation (e.g., Exhibit A's, SDS sheets).
 * Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
 * Assist with invoice collection, contractor payments, and maintain up-to-date client documentation and schedules.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!


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