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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field System Engineer - NJ - **Company:** Biomerieux , Inc. - **Location:** Jersey City, NJ, United States (Remote available) - **Experience:** Experienced - **Salary:** $68,432.0 - $93,600.0 - **Contract:** Permanent contract - **Skills:** Systems Engineering, Computer Literacy, Technical Data Management Systems, Computer Networking Systems, Information Technology - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ab0060a2890ae51a ## About the Role Do you have a valid Driver's License license?, Do you have experience in Personal Protective Equipment (PPE)?, Education and Training * Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. * + 4 years related experience including military experience will be accepted in lieu of a bachelor's degree * Have and maintain a valid driver's license in state of residence, * 2+ years of related experience with degree in complex electro-mechanical, electronic, computer, electrical required * 6+ years of related experience in lieu of degree in complex electro-mechanical, electronic, computer, electrical required * Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred * Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred * Experience in a field service role preferred * Experience with host/remote communications and network systems preferred * Experience in the principles and practices of laboratory operations preferred Knowledge, Skills, and Abilities * Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. * Technical skills with mastery level commensurate to the job level, marked by specialization and innovation in the field of work. * Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. * Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. * Learning agility to be able to learn from experiences and apply that knowledge to new situations. * Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. * Detail orientation to complete tasks without errors and produce high-quality work. * Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes * Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. * Organizing work and resources efficiently to ensure smooth operations * Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently * Troubleshooting issues to identify and resolve problems efficiently * Demonstrates assertiveness and confidence in the face of a challenge * Solution oriented in the face of conflict * Action Oriented: Takes action even when facing challenges * Perseverance: Demonstrates perseverance and a focus on outcomes * Ability to cooperate with others at all levels including leadership * Written Communications - including the ability to communicate technical data in written form * Effective verbal communication skills * Easily accessible and open to communication * Build and maintain positive, productive interactions with colleagues * Fosters a culture of inclusiveness among all team members * Participate in a way that enhances team performance and cohesion. * Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes * Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. * Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Working Conditions and Physical Requirements * Ability to remain in stationary position, often standing, for prolonged periods * Ability to ascend/descend stairs, ladders, ramps, and the like * Ability to wear PPE correctly most of the day * Ability to operate heavy machinery * Ability to adjust or move objects up to 50 pounds in all directions * Domestic travel required up to 90% of time ## Description The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. This position requires someone who is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products. You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux's diverse product portfolio. Primary Duties Territory Management: 60% * Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. * Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. * Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Travel & On-Call: 10% * Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. * Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. * On-Call Support: Participate in weekend/holiday on-call rotation (~every 5 weeks), requiring local phone availability and potential national travel for instrument support. Administrative Responsibilities: 20% * Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. * Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. * Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Other Related Duties: 10% * Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. * Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. * Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities * Perform all work in compliance with company quality procedures and standards. * Performs other duties as assigned. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Model Based Systems Engineering in an Agile Product Development Process](https://www.wearedevelopers.com/videos/68-model-based-systems-engineering-in-an-agile-product-development-process) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Automated Driving - Why is it so hard to introduce](https://www.wearedevelopers.com/videos/628-automated-driving-why-is-it-so-hard-to-introduce) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)