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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Franchise Business Consultant - **Company:** Rocky Mountain Chocolate Factory - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Franchise - **Skills:** Microsoft Excel, Data Analysis, Microsoft Office, Microsoft PowerPoint, Productivity Software, Power BI, Salesforce.Com, Tools for Reporting - **Published:** June 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c2d51254758e3783 ## About the Role Do you have experience in Productivity software?, Do you have a Bachelor's degree?, * Bachelor's degree in Business, Finance, Accounting, or a related field. * Minimum 5 years of franchise industry related experience in franchise support/operations. * Strong analytical and problem-solving skills; ability to interpret financial statements and build business plans. * Excellent skills in Microsoft Office Suite, specifically Excel and PowerPoint. * Experience with Salesforce and Power BI is a plus. * Ability to translate financial data into clear, actionable insights for a non-finance audience. * Strong customer service, communication, and influence skills; comfortable working directly with franchisees and presenting to groups. * Well organized, detail-oriented, and able to manage multiple priorities in a remote environment. * Ability to learn quickly and solve new problems creatively. * Comfortable with ambiguity and able to adapt as the business evolves. * Ability to negotiate and resolve differences professionally and constructively. * Willingness to travel up to 60% of the time. PHYSICAL ENVIRONMENT * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 50 pounds at times., * Franchise Operations: 5 years (Required) License/Certification: * Certified Franchise Executive (Preferred) ## Description The Franchise Business Consultant is responsible for helping franchisees acquire, develop, and continuously improve their ability to operate successful and profitable RMCF locations. Working closely with cross-functional partners, this role supports franchisees in understanding their financial performance, developing actionable business plans, and driving sustainable same-store sales growth. The ideal candidate combines strong financial acumen with hands-on franchise field experience, and is equally comfortable analyzing an income statement and coaching a franchisee on the sales floor., * Serve as the primary point of contact for a portfolio of 138+ RMCF franchised retail stores, maintaining regular communication through phone support, virtual meetings, and periodic on-site visits. * Partner with cross-functional teams (Finance, Operations, Marketing, Training) to deliver coordinated franchisee support and align on performance improvement strategies. * Analyze franchisee financial statements, including income statements and balance sheets, and translate findings into clear, actionable guidance. * Develop, document, and support store-level annual business planning, including goal-setting and execution of performance improvement strategies. * Evaluate underperforming stores, identify specific weaknesses, and build turnaround plans in collaboration with the franchisee. * Train and coach franchisees across all areas of store operations: customer service, merchandising, marketing, chocolate-making, personnel management, payroll, inventory, cost of goods, and expense control. * Ensure each franchisee meets RMCF standards for customer service, cleanliness, product quality, packaging, and merchandising. * Create financial metrics, reports, and presentations for franchisees and internal stakeholders. * Participate in and lead virtual franchisee presentations, webinars, and online meetings. * Travel to franchise locations to provide on-site business support; complete written follow-up after each visit. * Responsible for new store openings as assigned (typically 5 full days on-site). * Travel to and evaluate potential new RMCF sites as requested. * Support planning and execution of the Annual Franchisee Convention, including content development and data analysis. * Participate in Regional Meetings, Luncheons, and other brand events. * Assist the VP of Franchise Business Support with cross-departmental initiatives and special projects. * Help standardize reporting tools, templates, and best practices for franchisee financial analysis. * Contribute to company communications. * Assist in the revision or * of company operational manuals as requested. ## Related Videos - [Robots are coming into the wild! 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