> Markdown version of [/jobs/ext/50939-system-support-engineer](https://www.wearedevelopers.com/jobs/ext/50939-system-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Engineer - **Company:** Rise10 Recruitment - **Location:** Matlock, UK - **Salary:** £35,000.0 - **Contract:** Permanent contract - **Skills:** System Configuration, Ethernet, Supervisory Control and Data Acquisition (SCADA), Ladder Logic, Modbus, Profibus, Structured Text, Diagnostic Tools - **Published:** May 17, 2026 - **Apply:** https://find.jobs/jobs-near-me/system-support-engineer-matlock-derbyshire/2773437085-2/ ## About the Role Do you have technical support experience for control systems? Are you proficient in PLC programming languages and familiar with SCADA and HMI design? Rise10 are working with a specialised engineering company focused on the integration, control, and automation of complex infrastructure. This is a hands-on, field-based role that will involve extensive travel across the UK, frequent overnight stays, and participation in night shift work when required. If you enjoy working on-site, solving problems in live environments, and don't mind being away from home regularly, this could be the perfect opportunity. If you have strong technical skills, excel at analytical problem-solving, and thrive in a dynamic, customer-focused environment, we want to hear from you!, * Full UK driving licence (essential) * Previous technical support experience for control systems or similar * Proficiency in PLC programming languages (e.g. ladder logic, structured text) * Familiarity with SCADA systems and HMI design * Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP) * Excellent problem-solving and analytical skills * Effective communication skills, both written and verbal * Strong organisational skills with the ability to manage multiple tasks ## Description * System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime. * Site-Based Work: Attend client sites across the UK to carry out installations, commissioning, fault finding, and system recovery. * Preventive Maintenance: Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems. * Fault Finding and Diagnostics: Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively. * System Optimisation: Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality. * Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures. * Training and Support: Deliver on-site training and support to end-users and maintenance teams. Working Pattern & Travel Requirements: * Based at our client's HQ in Derbyshire, with regular travel to customer sites nationwide * Frequent overnight stays required (expenses covered) * Night shifts and out-of-hours work will be required, particularly during commissioning, shutdowns, and critical upgrades * Standard 40-hour working week with flexible hours * Early finish on Fridays * Participation in an on-call rota following probation/training * This role would suit someone who is flexible, comfortable working away from home, and able to adapt to varying site schedules. ## Related Videos - [Optimizing Land-Based Fish Feeding with Node-RED](https://www.wearedevelopers.com/videos/2032-optimizing-land-based-fish-feeding-with-node-red) - [Robots are coming into the wild! 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