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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Specialist - **Company:** OmniForce Solutions - **Location:** Claremore, OK, United States - **Experience:** Experienced - **Salary:** $65,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Business Software, System Configuration, Desktop Computing, Multi-Factor Authentication, Virtual Private Networks (VPN), Networking Basics, Network Connections, Azure Active Directory, TCP/IP, Wireless Networks, Wi-Fi Technology, Tablet Computers, Software Troubleshooting, Microsoft InTune, Information Technology, Deployment Automation, Laptops, User Administration, User Accounts - **Published:** June 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=87a0665f8099bb5d ## About the Role Do you have experience in Wireless networking?, Do you have a Associate's degree?, The ideal candidate is organized, detail-oriented, and enjoys providing hands-on technical support while delivering excellent user experience., * Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. * 2+ years of desktop support, IT technician, or help desk experience preferred. * Experience deploying and supporting Windows desktops and laptops. * Experience configuring and managing iPads and mobile devices. * Familiarity with Microsoft 365, Active Directory, Azure AD/Entra ID, and endpoint management tools. * Knowledge of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and printers. * Strong troubleshooting and problem-solving skills. * Excellent communication and customer service abilities. * Ability to prioritize tasks and manage multiple onboarding projects simultaneously. Desktop Support Specialist Preferred Qualifications * Experience with Microsoft Intune, Autopilot, or mobile device management (MDM) platforms. * Experience supporting hybrid or multi-location environments. * Industry certifications such as CompTIA A+, Network+, or Microsoft certifications. #INDOMNI ## Description Our client is seeking a reliable and customer-focused Desktop Support Specialist to support our growing workforce. They are a rapidly growing industrial products manufacturer that has built a strong reputation for producing durable components that support essential industrial operations across multiple sectors. This role will be responsible for deploying and maintaining desktop computers, laptops, iPads, and other end-user technology. A primary focus of the position is onboarding new employees by ensuring all hardware, software, accounts, and access permissions are configured and ready before their first day., + Prepare, configure, and deploy desktops, laptops, iPads, mobile devices, and related peripherals for new hires. + Create and configure user accounts, email access, security permissions, and application access. + Coordinate with Human Resources and department managers to ensure technology is ready prior to employee start dates. + Maintain onboarding checklists and asset assignment records. + Conduct basic orientation and training for employees on company technology and systems. * Desktop and End-User Support + Provide technical support for desktops, laptops, tablets, printers, monitors, and mobile devices. + Troubleshoot hardware, software, operating system, and connectivity issues. + Respond to helpdesk tickets and support requests in a timely manner. + Install, configure, and update operating systems and business applications. + Diagnose and resolve issues related to Microsoft Windows, Microsoft 365, email, VPN, and network connectivity. * Asset Management + Track, inventory, and maintain IT equipment and software licenses. + Manage device lifecycle processes including procurement, deployment, replacement, and retirement. + Ensure devices are properly labeled, documented, and secured. + Maintain accurate records of assigned equipment and user assets. * Security and Compliance + Follow company IT security policies and procedures. + Configure devices according to security standards and best practices. + Assist with user access management, password resets, and multi-factor authentication support. + Support device patching, updates, and endpoint security initiatives. * General IT Support + Assist with conference room technology and audiovisual equipment. + Support office moves, workstation setups, and equipment relocations. + Collaborate with internal teams and external vendors as needed. + Participate in IT projects and continuous improvement initiatives. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)