> Markdown version of [/jobs/ext/51067-crm-consultant](https://www.wearedevelopers.com/jobs/ext/51067-crm-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Consultant - **Company:** Cygnet Digital - **Location:** Crawley, UK (Remote available) - **Experience:** Experienced - **Salary:** £50,000.0 - £70,000.0 - **Contract:** Permanent contract - **Skills:** System Configuration, Data Mapping, Data Migration, Salesforce.Com, Data Management - **Published:** May 20, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8e89f73e47b8821b ## About the Role Do you have experience in Data management?, Full-time, remote-first with hybrid access to Manor Royal, West Sussex (local candidates preferred). Applicants must be a UK resident., Essential: * Experience working with CRM systems such as Salesforce, Dynamics, BeaconCRM, or similar * Strong business analysis skills with the ability to gather, structure, and prioritise requirements * Confident working with stakeholders at all levels * Ability to navigate team dynamics and organisational politics * Experience configuring systems without heavy coding such as fields, workflows, and basic automation * Comfortable working with data including CSV files, imports, and data mapping Highly Desirable: * Experience with BeaconCRM * Experience working within or supporting charities or nonprofit organisations * Experience working across departments such as fundraising, finance, and events Also Valuable (Transferable Backgrounds We're Open To): We recognise this role can come from a range of backgrounds. We would especially welcome candidates who have: * Worked in a charity in an operational, systems, or IT-focused role * Experience supporting or administering internal systems * Project Owner or Product Owner experience * Strong understanding of how different teams within an organisation operate and interact * Practical, hands-on experience working with data Location & Working Style * Remote-first role * Access to an office in Manor Royal, West Sussex for hybrid working if preferred * Ideally based within reasonable travelling distance for occasional in-person collaboration, * Charity: 2 years (required) ## Description We're looking for a CRM Consultant to work closely with charities and nonprofit organisations to design, configure, and optimise CRM systems that support their operations and growth. This is a hybrid role combining stakeholder management, business analysis, and hands-on system configuration. You will work closely with charities and their internal teams to understand existing systems and processes, then help design and migrate them into a new CRM such as BeaconCRM. The majority of the work will involve CRM migrations and system transitions, alongside improving processes and ensuring organisations get the most value from their CRM. We are more interested in strong transferable skills and mindset than experience with any single CRM platform. Key Responsibilities * Work with charity stakeholders to understand organisational needs, challenges, and goals * Facilitate discussions across departments, managing differing priorities and resolving conflicts where needed * Translate business requirements into practical CRM solutions * Configure CRM systems (fields, objects, workflows, basic automations) using platform tools * Analyse and improve existing processes and data workflows * Support data migration and integration tasks such as CSV imports and data mapping between systems * Act as a bridge between technical and non-technical teams * Provide guidance and best practice on CRM usage within a nonprofit context Support testing, rollout, and user adoption ## Related Videos - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)