> Markdown version of [/jobs/ext/510796-hvac-field-service-supervisor](https://www.wearedevelopers.com/jobs/ext/510796-hvac-field-service-supervisor). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HVAC Field Service Supervisor - **Company:** The Tustin Group - **Location:** Manassas, VA, United States - **Experience:** Expert - **Salary:** $93,600.0 - $114,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Office Suite - **Published:** June 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=86074ca109019904 ## About the Role Do you have experience in Employee relationship building?, Do you have a High school diploma or GED?, * High school diploma or equivalent required; additional relevant certifications or industry-related degrees preferred. * Minimum of 5 years of industry experience in roles with increasing responsibility. * Prior experience leading a team of field technicians strongly preferred. * Solid understanding of mechanical systems with the ability to identify and propose cost-effective solutions. * Strong verbal and written communication skills; ability to interact effectively with diverse stakeholders. * Proficient in data analysis, problem-solving, and decision-making in dynamic environments. * Familiarity with inventory and scheduling software, as well as standard office applications (e.g., Excel, Word). * Proven ability to motivate, train, and lead teams toward shared goals, fostering a culture of accountability and excellence. * Commitment to customer satisfaction and responsiveness. * Ability to manage multiple priorities and thrive in a fast-paced, evolving work environment. Physical Demands: Work is performed in both office and field environments. * Regularly required to stand, sit, talk, hear, type, and operate office equipment including computers, printers, and calculators. * Must be capable of lifting and/or moving up to forty (40) pounds. * Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. * Ability to distinguish colors and perform repetitive fine motor tasks frequently. * Must be able to navigate uneven surfaces and climb ladders. * May be exposed to temperature fluctuations and confined spaces. ## Description We're currently seeking a dedicated and results-driven HVAC Service Manager to oversee our service operations and ensure exceptional experiences for our clients. If you're someone who excels in leadership, champions operational excellence, and wants to make a meaningful impact, we'd love to hear from you., Responsible for leading and supporting field and office operations to ensure high-quality service delivery, customer satisfaction, and team development. This role balances technical expertise with supervisory responsibilities and strategic oversight, contributing to operational excellence and business growth., * Lead and guide staff to understand customer needs and market dynamics, facilitating effective sales strategies and responses to cancellations and salvage plans. * Split time evenly between office-based supervisory responsibilities and field-based technical duties. * Perform office tasks including, but not limited to, providing service quotes, approving job-related tasks, and interacting with internal and external stakeholders both verbally and electronically. * Promptly address customer complaints, ensuring resolutions that foster long-term relationships and satisfaction. * Respond swiftly to customer trouble calls, resolving issues efficiently to reinforce confidence and service reliability. * Delegate tasks and organize workflows, audit staff performance, and recommend personnel actions such as hiring, promotions, or training. * Motivate and train staff to enhance skill development, professionalism, and overall service quality. * Conduct regular status meetings, compile operational insights, and make recommendations for service improvements. * Support sales objectives by generating leads, promoting new business opportunities, and maintaining current pricing knowledge. * Manage material procurement processes, ensuring timely requisitions and coordination with sales and field operations. * Supervise personnel effectively, addressing performance, training, and disciplinary matters in accordance with company policies. * Foster a collaborative and positive work environment, balancing team and individual responsibilities. * Identify and resolve operational challenges, pursue continuous improvement initiatives, and support quality assurance efforts. * Demonstrate integrity, professionalism, and adherence to organizational values and policies in all interactions. * Perform other job responsibilities as assigned. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Successful talent development: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1002-successful-talent-development-a-joint-journey-of-executives-and-talents) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Should Tech Managers Be Developers First? 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