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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # General Manager & Programming Lead, House of Sound - Bose Luxury (McIntosh & Sonus faber) - **Company:** Bose - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $108,500.0 - $149,150.0 - **Contract:** Permanent contract - **Skills:** Computer Programming, Event-Driven Programming, Dynamic Programming - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2478bdeaa479de0e ## About the Role Do you have experience in VIP guest concierge services?, 8-12+ years in luxury retail, hospitality, experiential, or cultural programming - Experience managing high-end spaces and event programming - Strong network or ability to engage tastemakers and partners - Experience delivering VIP client experiences - Strong operational and leadership capabilities ## Description The General Manager & Programming lead is responsible for operating, curating, and elevating this space-ensuring that it delivers exceptional daily experiences while also establishing House of Sound as a relevant destination within the luxury and cultural landscape of New York City. This role blends operational excellence, cultural programming, and client experience-ensuring the House is both flawlessly run and continuously evolving. Roles & Responsibilities House of Sound Operations & Facility Excellence - Coordinate with Bose Facilities to maintain functionality, aesthetics, and operational readiness - Ensure luxury-level standards across presentation, cleanliness, and systems - Manage vendors, maintenance, and day-to-day operations Programming, Cultural Partnerships & Brand Elevation - Develop and manage a dynamic programming calendar - Recruit tastemakers, cultural leaders, and luxury partners - Establish House of Sound as a destination within NYC luxury ecosystem Guest Experience, Hospitality & Listening Excellence - Oversee hospitality team and guest journey - Coordinate audio / training specialists to deliver exceptional demos - Ensure high-quality, emotionally engaging listening experiences Brand Environment & Spatial Storytelling - Develop brand-specific and cross-brand environments - Partner with Creative to evolve spatial storytelling - Recruit partners to enhance aesthetics and functionality Client Engagement, Tours & Sales Enablement - Host VIP visits, tours, and demonstrations - Support dealer-led sales through high-quality experiences - Create environments that drive desire and conversion External Representation & Brand Ambassadorship - Build relationships across luxury, design, and cultural communities - Represent House of Sound at external events and experiences - Extend brand presence beyond the physical space Cross-Functional Coordination - Partner with Product & Property Marketing, Activation, Training, and Creative - Ensure alignment, planning, and execution across all initiatives Performance Tracking & Optimization - Track event effectiveness, guest engagement, and sales influence - Identify opportunities to improve programming and experience, Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process. ## Related Videos - [Writing a full-text search engine in TypeScript](https://www.wearedevelopers.com/videos/504-writing-a-full-text-search-engine-in-typescript) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. 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