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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** University Center - **Location:** Melbourne, FL, United States - **Experience:** Experienced - **Salary:** $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Business Software, Dynamic Host Configuration Protocol, Domain Name System (DNS), Wi-Fi Technology, Computer Network Technologies, Peripherals, Information Technology, User Administration, User Accounts - **Published:** June 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e2b9f09497465497 ## About the Role Do you have experience in Printer (troubleshooting support)?, Do you have a High school diploma or GED?, * High school diploma or equivalent; * 2 -4 year college degree or relevant IT certifications; * Minimum of 2 years of hands-on IT support, helpdesk, or desktop support experience; * Microsoft certifications (MCSE and/or MCSA) preferred; * Strong troubleshooting skills with Windows, workstations, printers, scanners, phones, and common business applications; * Basic experience with Active Directory, Microsoft 365, user account management, and permissions; * Foundational networking knowledge, including Wi-Fi, cabling, DHCP, DNS, and basic connectivity troubleshooting; * Experience with healthcare or clinical systems is a plus; * Comfortable with repetitive support work and routine user issues while maintaining a helpful and professional demeanor; * Able to work independently while following direction, communicating clearly, and escalating before making major changes; * Strong communication skills and patience with non-technical end users. ## Description We are seeking a hands-on IT Support Technician to support our medical organization across multiple locations. Must have a minimum of 2 years of hands-on IT support, helpdesk, or desktop support experience; healthcare experience is preferred but not required. This role is focused on day-to-day user support, desktop support, workstation issues, printers/scanners, user accounts, onboarding/offboarding, basic Microsoft 365 troubleshooting, inventory, and routine technical issues. This position works closely with and under the direction of the IT Manager/PACS Administrator. The ideal candidate is comfortable physically going to users' workstations and troubleshooting in person, documenting work clearly, escalating appropriately, and supporting staff in a fast-paced healthcare environment. LOCATIONS: On-site, multiple locations (1800 W Hibiscus Blvd Ste 100-106 Melbourne, FL and 6300N Wickham Rd Ste 100 Melbourne, FL 32940) HOURS: Full-Time preferred; part-time or flexible arrangements may be considered for the right candidate, * Provide on-site support to staff across multiple locations. * Troubleshoot hardware, software, phone, printer, scanner, workstation, and basic network issues. * Provide first-level support for EMR, PACS, RIS, and clinical workflow issues under the direction of the IT Manager/PACS Administrator. * Assist with onboarding and offboarding employees, including workstation setup and access coordination. * Maintain and support end-user workstations, peripherals, and basic IT equipment. * Assist with basic network troubleshooting such as Wi-Fi, DHCP/DNS-related symptoms, cabling, and connectivity issues. * Work with vendors on routine support items or escalated issues when directed. * Help maintain IT inventory, spare equipment, and basic support documentation. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)