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# Network Administrator

- **Company:** Superior Dairy Inc
- **Location:** Canton, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Software Applications, Microsoft Azure, Network Topologies, Hyper-V, Microsoft Office, Windows Servers, Network Monitoring, Remote Access Technology, Service Pack, Virtual Local Area Networks, Wide Area Networks, Network Routers, Connectivity Problems, Office365, Firewalls (Computer Science), Microsoft InTune, Computer Equipment, Application Client, Hardware Debugging
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e95721f7f101a89e

## About the Role

Do you have a Trade school?, Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications:

 * Associate degree or Trade School certificate in related field

Experience / Technical Requirements:

 * 3-5 years' experience in call center or service desk environment

Knowledge of various network, hardware and software applications including:

 * SD-WAN network topology (Aruba, Baracuda)
 * Switching, VLANs and network routes
 * Operating Systems: Windows 10, 11 and Windows Server 2019, 2022
 * Office 365 Support
 * Intune suite
 * Wireless and Wired LAN and Internet Support
 * Effective troubleshooting and documentation skills
 * Experience creating a customer knowledgebase
 * May consider an equivalent combination of education and experience
 * Collaborative communication approach
 * Utilize sound judgment

Personal Skills/Attributes needed:

 * Committed to achieve our mission
 * Individual with open and new ideas
 * Drive change with a positive attitude
 * Shows value for different opinions, shows flexibility to different opinions
 * Willing to act in a changing environment
 * Shows passion for growth and development within a team
 * Knowledge of commonly used concepts, practices, and procedures within the IT field
 * Additional knowledge in the following areas is preferred: Microsoft Windows Operating Systems & Microsoft Office suite, Mobile Devices including Surface, Apple iOS
 * Strong hardware repair skills
 * Working knowledge and troubleshooting skills associated with providing support in a professional corporate environment is preferred

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.

## Description

Provision, deploy, configure, and administer various systems including Windows Servers, Hyper-V, Azure Cloud, O365 Administration, SD-WAN, firewalls, routers, switches, and various network monitoring tools. Work with vendors to diagnose network issues. As well as assisting with troubleshooting and resolution of level 1 support tickets.

Responsibilites

 * Perform remote, onsite, phone and client-side user support.
 * Monitor trouble tickets and corporate incidents Enterprise wide.
 * Maintain client software and hardware such as Windows 11, Windows Server 2019, 2022, Office 365, Intune, Ubiquiti, Aruba.
 * Lift and carry computer equipment weighing up to 50 pounds and move equipment.
 * Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
 * Troubleshoots remote access connectivity problems.


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