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# Senior Technical Service Engineer

- **Company:** Element
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Literacy, Microsoft PowerPoint
- **Published:** June 12, 2026
- **Apply:** https://careers.elementsolutionsinc.com/job/Su-Zhou-Senior-Technical-Service-Engineer-JS-215126/1399267700/

## About the Role

A bachelor's degree in chemistry, chemical engineering and or related field.

More than 10 years related experience working in chemistry laboratories, preferably plating industries.

We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.

What competencies will you need?

 * Read/write English and Mandarin.
 * Strong interpersonal, communication, organizational and analytical skills.
 * Presentation skills.
 * Computer literacy; esp., Microsoft Outlook, Word, Excel and PowerPoint.
 * Available to have oversea business trip.

## Description

To provide high quality technical service and support to customers to ensure that the company's products meet customer requirements. Develop knowledge and experience of key products and provide cross-regional technical support when necessary., * Responsible for monitoring customer production lines (daily maintenance, quality, consumption).

 * Provide system or product use training to customers.
 * Pay attention to the activities of competitors and customers, and propose corresponding countermeasures.
 * Responsible for providing high quality service to customers.
 * Sort out service reports, work reports and other documents.
 * And complete other work required by superiors.


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