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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Professional II - **Company:** Texas A & M University - **Location:** College Station, TX, United States (Remote available) - **Experience:** Experienced - **Salary:** $42,511.0 - $63,664.0 - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Computer Programming, Relational Databases, Distribution Softwares, Text Processing, Human Resources Information System (HRIS), Job Scheduling, Microsoft Visual Studio, Windows PowerShell, Laserfiche, SQL Databases, Data Processing, Information Technology, Control M - **Published:** June 12, 2026 - **Apply:** https://www.juju.com/job/00000000g7fdu4 ## About the Role Education and Experience:- Bachelor's degree in information technology or business-related field or equivalent combination of education and experience.- Three years of experience in information technology, data processing/business operations. - Experience in SQL/T-SQL programming with modern relational databases. - Experiencing developing and maintaining PowerShell scripts. Knowledge, Skills and Abilities:- Familiarity with BMC-Control-M, UC4/Automic, AppWorx, or similar job scheduling and automation tools, including job creation, promotion, failure resolution, and access control. - Familiarity with Git/GitHub. - Advanced problem-solving and decision-making skills. - Strong organizational and decision-making skills with attention to detail. - Ability to analyze and summarize financial information in a clear, concise manner. - Excellent interpersonal, verbal, and written communication skills. - Advanced skill in word processing, email, and related software. - Ability to exercise discretion and independent judgment. - Ability to multitask and work cooperatively with others. - Strong verbal and written communication skills. - Strong problem-solving abilities. - Ability to multi-task and work cooperatively with others. ## Description This position serves as an initial contact for the Financial Accounting Management Information System (FAMIS) customers regarding FAMIS Production requests and FAMIS, HRIS and Payroll report distribution issues. Responsibilities include creating and maintaining program job streams, scheduling and monitoring jobs, maintain report distribution software, and assisting FAMIS customers in its use. Flexibility in work hours is required to accommodate a varied production schedule., Responsibilities:- Serve as that initial contact for FAMIS customers and manage routine and complex production requests for routine and special requests, report distribution, and services, coordinating with HCM Services, 24 business offices, and 20 purchasing offices. - Independently manage routine and complex production requests and coordinate communication of incidents from various sources and severity levels. - Execute quality control of production output - Provide expert support with the Laserfiche report distribution tool. - Troubleshoot complex production issues and recommend solutions. - Escalate and resolve complex production issues from across multiple offices as appropriate. - Takes ownership, manage, and coordinates communication of incidents from various sources and levels of severity with efficiency to an acceptable resolution or escalation. - Collaborate with FAMIS Help and Database Administrators to resolve end-user issues. - Work with FAMIS programming staff to address production program issues. - Create, maintain, and update tasks in PowerShell/Visual Studio Code/Azure DevOps, and Control-M for routine and special production requests. - Submit special requests and monitor production processing to ensure accuracy and timeliness; prepare daily status communications. - Monitor quality control of production output and maintain report distribution rules, including usage of PowerShell, Visual Studio Code, Azure DevOps, and Laserfiche. - Mentor and guide IT Professional I staff. - Provide backup support for FAMIS Production staff. - Lead with the documentation of procedures and processes. - Participate in training and professional development sessions. - Perform other duties as assigned ## Related Videos - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Business Strategies for Scaling European Tech](https://www.wearedevelopers.com/videos/1694-business-strategies-for-scaling-european-tech) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)