> Markdown version of [/jobs/ext/516271-field-service-engineer-cardiac-telemetry-network-integration](https://www.wearedevelopers.com/jobs/ext/516271-field-service-engineer-cardiac-telemetry-network-integration). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Service Engineer - Cardiac Telemetry & Network Integration - **Company:** LTD Global - **Location:** East Syracuse, NY, United States - **Experience:** Experienced - **Salary:** $90,000.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Computing Platforms, Clinical Data Repository, Cyber Security, Computer Networks, Monitoring of Systems, Hyper-V, IT Management, IP Addressing, Interoperability, Virtual Private Networks (VPN), Network Connections, Remote Access Technology, Software Deployment, Software Systems, System Testing, Transmission Control Protocol (TCP), Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Enterprise Integration, Wireless Technologies, Server Operating Systems & Platforms, Vmware - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ea4b999207ebb638 ## About the Role · Associate's or Bachelor's degree in Biomedical Engineering, Electronics, Electrical Engineering, or equivalent experience. · 4+ years of field service experience with medical devices, preferably patient monitoring or ECG telemetry systems. · Experience supporting networked medical devices within hospital or clinical research IT environments, including TCP/IP networking, LAN/WAN infrastructure, wireless systems, and cybersecurity practices. · Familiarity with Windows server/client environments, remote access technologies, and medical device software deployment preferred. · Ability to travel domestically and internationally as needed. Preferred Qualifications · Experience integrating networked medical devices into enterprise IT environments. · Experience supporting or deploying virtualized server environments (e.g., VMware, Hyper-V) for medical device or clinical software applications. · Strong understanding of patient monitoring telemetry systems and/or centralized monitoring workflows. · Familiarity with wireless telemetry infrastructure and centralized patient monitoring systems. · Experience with system interoperability, remote diagnostics, or clinical software platforms. · Experience with clinical data integration or centralized monitoring platforms is a plus. · OEM field service experience in clinical research or acute-care healthcare environments. Core Skills & Attributes · Strong troubleshooting and analytical skills · Excellent customer-facing communication · Ability to work independently in fast-paced clinical environments · High attention to detail and documentation accuracy · Comfort working in patient-care and research environments ## Description The Field Service Engineer (FSE) is responsible for the deployment, integration, maintenance, and support of ECG telemetry monitoring systems within clinical research and healthcare environments. This role combines hands-on field service expertise with networked medical device integration, systems troubleshooting, and customer-facing technical leadership. The FSE will lead technical implementation activities for GI's cardiac monitoring platform, including installation, configuration, validation, networking, and ongoing technical support of hardware and software systems. The role requires close collaboration with clinical research personnel, biomedical engineering teams, and customer IT departments to ensure reliable, secure, and compliant system operation. This position involves a combination of technical service leadership and hands-on customer site implementation. Travel is estimated at approximately 25-35%, including domestic and occasional international travel. Key Responsibilities Deployment Planning & Installation · Install, configure, and commission ECG telemetry monitoring systems, including transmitters, receivers, central monitoring stations, servers, and network components. · Configure network connectivity, IP addressing, wireless communication, and server/client system integration for telemetry platforms. · Perform system validation, acceptance testing, and documentation in compliance with regulatory and quality requirements. · Coordinate site readiness with customer IT, biomedical engineering, and clinical staff. · Collaborate with customer IT teams on VLANs, firewall requirements, cybersecurity policies, and remote system access. · Support deployment of centralized monitoring software within Windows-based network environments. Service & Maintenance · Diagnose and repair hardware, software, and network-related issues for ECG telemetry systems. · Troubleshoot network (WiFi) communication, server connectivity, wireless telemetry performance, and software interoperability issues. · Perform preventative maintenance, system upgrades, and field modifications. · Support remote diagnostics, VPN access, software patching, and cybersecurity-related updates. · Analyze system logs, network performance, and device connectivity to identify root causes and implement corrective actions. · Respond to corrective maintenance calls within defined service-level agreements (SLAs). · Develop technical service processes and programs for the deployment of products in customer facilities, including installation instructions, service programs, and support agreements. Clinical & Technical Support · Provide on-site and remote technical support to clinicians, research staff, biomedical engineers, and IT personnel. · Train end users on proper system operation, basic troubleshooting, and best practices. · Act as a technical escalation point for complex or recurring system issues. Quality & Compliance · Ensure all service activities comply with FDA, ISO, and internal quality system requirements. · Accurately document service reports, corrective actions, and parts usage. · Support audits, complaint investigations, and post-market surveillance activities as needed. Customer Relationship Management · Build strong working relationships with clinical research and healthcare stakeholders. · Proactively identify opportunities to improve system performance and customer satisfaction. · Communicate clearly with customers regarding system status, repairs, and recommendations. ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [The Sound of Privacy – What Your Spotify Data Reveals About You](https://www.wearedevelopers.com/videos/100346-the-sound-of-privacy-what-your-spotify-data-reveals-about-you) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)