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# Help Desk Support - Columbus, OH (Second Shift)

- **Company:** Software Technology, Inc.
- **Location:** Columbus, OH, United States
- **Contract:** Permanent contract
- **Skills:** Monitoring of Systems, Issue Tracking Systems, Windows PowerShell, Topdesk, Grafana, Servicenow
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dd32e2ba35279752

## About the Role

Do you have experience in Ticketing system technical support?, * Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)

 * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
 * Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.



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