> Markdown version of [/jobs/ext/516353-senior-manager-information-technology](https://www.wearedevelopers.com/jobs/ext/516353-senior-manager-information-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, Information Technology - **Company:** Pindrop Security, Inc. - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Salary:** $155,000.0 - $185,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Active Directory, Application Programming Interfaces (APIs), Artificial Intelligence, Bash Shell, Software as a Service, Computer Programming, Identity and Access Management, Information Technology Operations, Python (Programming Language), Windows PowerShell, Systems Integration, Data Processing, Scripting, Okta, Microsoft Power Automate, Generative AI, Kubernetes, Information Technology, Casper Suite, Gsuite, Api Design, GPT - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0f7c6afd7a532816 ## About the Role Do you have experience in Technology management?, * You are a hands-on leader who can seamlessly move from high-level operational strategy to architecture to technical implementation. * You are equipped with deep technical expertise combined with strong coordination, project management, and execution skills. * You are highly comfortable operating with minimal supervision in small, dynamic, and high-ambiguity environments. * You are guided by a strong ownership mindset and a history of making sound, risk-based decisions. * You are able to influence across teams and successfully translate technical risk into clear business impact., * 5+ years of experience managing IT teams and enterprise IT operations in a fast-paced environment. * Strong hands-on expertise with enterprise IT platforms including JAMF, Okta, Active Directory, Google Workspace, MDM solutions, and ticketing platforms. * Minimum 1 year of programming or scripting experience required using Python, PowerShell, Bash, JavaScript, or similar languages. * Verifiable track record building automations, integrations, workflows, or API-based solutions while managing enterprise SaaS platforms, identity systems, and device management at scale. * Comprehensive experience working within cloud-first or hybrid environments, backed by advanced analytical, organizational, and project management skills. Nice-to-haves: * Direct experience administering or governing GenAI enterprise platforms and AI-enabled workflows. * Practical experience with workflow automation tools such as Okta Workflows or similar systems platforms. * Grounded understanding of ITIL practices, service management frameworks, and operational maturity models. ## Description As a core operational leader, you will be responsible for the following execution and impacts: * Develop and execute IT operational strategies and lead day-to-day IT operations across cloud, SaaS, and endpoint environments. * Manage enterprise IT infrastructure, device lifecycle management, and end-user support functions. * Oversee vendor relationships, licensing, procurement, renewals, budgeting, and technology lifecycle planning. * Manage and enhance core enterprise IT platforms to drive standardization, automation, and operational maturity. * Plan, design, and lead enterprise IT tool rollouts, migrations, upgrades, and implementation projects. * Develop project plans, timelines, communication strategies, metrics, scorecards, SLAs, and operational readiness plans. * Coordinate cross-functional stakeholders to ensure successful deployments with minimal business disruption. * Lead, mentor, and develop high-performing IT staff and administrators while managing skill gaps, career development, and succession planning. * Implement IT best practices aligned with ITIL, security, compliance, and modern enterprise operations standards. * Partner with Security teams to support endpoint security, access governance, compliance initiatives, and audit readiness. * Manage enterprise GenAI tools, integrations, governance, and access controls across the organization. * Evaluate, implement, and operationalize AI-powered productivity and workflow automation platforms such as ChatGPT Enterprise, Microsoft Copilot, Gemini, and other emerging technologies. * Partner with Security and Legal teams to establish governance, acceptable use policies, data handling controls, and compliance requirements for AI tools. * Identify and implement AI-driven automation opportunities that improve IT operations, employee productivity, onboarding, reporting, and service delivery. * Develop scalable workflows, integrations, and automations using APIs, scripting, and orchestration platforms., You will lead our enterprise GenAI platform management, defining how our organization safely adopts and maximizes tools like ChatGPT Enterprise and Microsoft Copilot. You will work alongside some of the best technical minds in security, AI, and voice intelligence. We are intense about excellence, but we are also a team that enjoys the journey. If you want to build something that matters-and be proud of the company you help shape-this is that opportunity. ## Related Videos - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [Building an agentic software factory: How we rebuilt product development at Pipedrive](https://www.wearedevelopers.com/videos/100261-building-an-agentic-software-factory-how-we-rebuilt-product-development-at-pipedrive) - [Speak, Code, Deploy: Transforming Developer Experience with Voice Commands](https://www.wearedevelopers.com/videos/1159-speak-code-deploy-transforming-developer-experience-with-voice-commands) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Should Tech Managers Be Developers First? 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