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# IT Service Desk Support Technician

- **Company:** TEEMA
- **Location:** United States
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, System Configuration, Microsoft Office, Citrix Systems, Peripherals, User Administration, Servicenow
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bc68cec5ade4266c

## About the Role

Do you have experience in Customer communication?, * Experience with desktop, laptop, or workstation deployments in a professional environment

 * Familiarity with Active Directory user administration and account support
 * Knowledge of Microsoft Office, Citrix, and printer installations
 * Strong troubleshooting skills for common hardware and peripheral issues
 * Ability to manage repetitive technical tasks efficiently while maintaining attention to detail
 * Excellent communication, customer service, and organizational skills

## Description

Join a fast-paced healthcare technology environment supporting a major workstation refresh and end-user technology deployment initiative. This is an excellent opportunity for an IT support professional who enjoys hands-on technical work, desktop deployments, and delivering exceptional customer service.

What You'll Do

 * Configure, image, and deploy 60-80 desktop and laptop systems
 * Perform workstation setup, software installation, and basic system configuration
 * Transfer user data from legacy devices to new systems
 * Install and support Microsoft Office, Citrix, printers, and related peripherals
 * Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity
 * Maintain clean, organized workstation installations with proper cable management
 * Document and manage support requests using ServiceNow
 * Provide basic end-user guidance during equipment rollouts and installations


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