> Markdown version of [/jobs/ext/51713-network-program-manager](https://www.wearedevelopers.com/jobs/ext/51713-network-program-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Program Manager - **Company:** Kyndryl, Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $124,920.0 - $237,480.0 - **Contract:** Permanent contract - **Skills:** Computer Networks, Data Centers, Distributed Systems, Virtual Private Networks (VPN), Network Architecture, Reliability Engineering, Wide Area Networks, Firewalls (Computer Science), Information Technology, Npm(Software) - **Published:** May 23, 2026 - **Apply:** https://www.juju.com/job/00000000g1rhdd ## About the Role You're good at what you do and possess the required experience to provide it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Required Technical and Professional Expertise + 5 years or more experience supporting RTX or similarly large, complex aerospace or defense enterprise environments with long operational histories. + Familiarity with legacy network architectures and incremental modernization efforts. + Min 5 years Experience operating within regulated, multi-site, globally distributed environments. + Proven ability to navigate account-specific governance, escalation models, and stakeholder dynamics. + Ability to quickly build credibility by understanding historical decisions, prior challenges, and existing constraints within the account. + Relevant IT service management or networking certifications (CCNP, CCIE, JNCIP, or equivalent) Strong understanding of enterprise network environments (LAN, WAN, firewalls, VPNs, wireless) || US Restricted + 5+ years of experience leading delivery teams and quality services to customers + Sound knowledge of Kyndryl competencies, managed platforms, IT services, technology vendors + Experience in leading teams through incident, problem and change management, as well as root cause analysis + Ability to partner with Delivery Partner(s) and work with SREs to generate positive customer outcomes ## Description As the **Network Program Manager** you will manage the relationship between Kyndryl and our Network provider on the RTX account. The **Network Program Manager** (NPM) role is justified by the growing scale, complexity, and cross-functional nature of the organization's network initiatives. As network infrastructure becomes increasingly critical to business operations, there is a clear need for dedicated program management to ensure initiatives are delivered on time, within scope, and aligned with strategic priorities. A **Network Program Manager** provides centralized oversight of multiple, interdependent network projects such as data center builds, network refreshes, cloud and hybrid connectivity, security enhancements, WAN/SD-WAN rollouts, vendor transitions, and major operational improvements. Without this role, these efforts often rely on engineers to perform informal coordination, which can slow delivery, increase risk, and divert technical resources from their core responsibilities. The NPM acts as the coordination point between Network Engineering, Operations, Security, Application teams, Facilities, Finance, and vendors. This role ensures that dependencies, risks, timelines, budgets, and resource constraints are identified early and actively managed. As a result, projects are more predictable, better documented, and less prone to scope creep or last-minute escalations. Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework. As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When it comes to troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will be crucial in ensuring that our systems run smoothly, offering our customers a seamless experience. As a Delivery Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [How I saved 200K/yr in direct costs writing 0 code lines in K8s](https://www.wearedevelopers.com/videos/1055-how-i-saved-200k-yr-in-direct-costs-writing-0-code-lines-in-k8s) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Should Tech Managers Be Developers First? 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