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# IT Support Specialist

- **Company:** Kier & Wright
- **Location:** Livermore, CA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $52,000.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, AutoCAD, System Configuration, Desktop Computing, Virtual Private Networks (VPN), Windows Servers, Networking Basics, Server Administration, TCP/IP, Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Information Technology
- **Published:** June 4, 2026
- **Apply:** https://jobs.localjobnetwork.com/job/detail/87345185/IT-Support-Specialist

## About the Role

* Bachelor's Degree in Computer Science highly preferred
 * 1-3 years of general workplace IT experience in a position involving regular and routine support of desktops and laptops running Windows 7 or Windows 10.
 * General PC hardware and software troubleshooting experience.
 * Ability to work independently with little supervision.
 * Windows server support experience.
 * General networking knowledge (firewalls, routers, Wi-Fi, TCP/IP).
 * Strong written and verbal communication skills.
 * Ability to handle multiple assignments and meet demanding deadlines in a fast-paced environment.
 * Previous employment in a position involving routine AutoCAD set up, configuration and troubleshooting is strongly preferred.
 * Microsoft Access programming experience is a plus.

## Description

Kier & Wright is looking for an IT Support Specialist with a background in server maintenance, hardware and software set-up/troubleshooting, and providing general workplace IT support.

Occasional remote work and/or travel to additional locations is required.

Responsibilities

 * Responding to requests for technical support in a timely fashion.
 * Diagnosing and troubleshooting environmental (server/hardware/operating system/software/printer/KIP plotter) issues.
 * Analyzing, identifying and resolving technical issues related to plan and drawing production in AutoCAD Civil3D.
 * Setting up workstations and laptops.
 * Assisting with the development, maintenance and documentation of IT systems, processes and procedures.
 * May assist network administrator with larger-scale software or hardware rollouts.
 * Assisting in asset inventory.
 * Supporting VPN users.


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