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# Desktop Support Specialist

- **Company:** FIRSTPRO INC
- **Location:** Attleboro, MA, United States
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Computer Networks, Domain Name System (DNS), Virtual Private Networks (VPN), Local Area Networks, Network Security, Microsoft Office, Networking Basics, Remote Access Technology, TCP/IP, Wide Area Networks, Software Troubleshooting, Firewalls (Computer Science), Computer Equipment, Firewall Services Module
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=93e5086a4b61e772

## About the Role

Do you have experience in macOS?, * Strong knowledge of computer management practices including hardware troubleshooting, OS installation (Windows, macOS), and software troubleshooting.

 * Familiarity with computer networking concepts such as LAN/WAN, TCP/IP protocols, DNS management, VPN technologies, firewall configuration, and network security.
 * Proficiency with Microsoft Office Suite applications and operating systems including Windows 10/11 and macOS.

## Description

We are seeking a highly motivated Desktop Support Specialist to join our dynamic IT team in the Hospital Industry. This is a 3-6+month contract and onsite everyday in Attleboro, MA. In this role, you will provide comprehensive technical support to end-users, ensuring seamless operation of hardware, software, and network systems across the organization., * Provide technical assistance and support to users for hardware, software, and network-related issues across diverse operating systems including Windows and macOS.

 * Troubleshoot and resolve software problems related to applications such as Microsoft Office, as well as operating system errors on desktops, laptops, and mobile devices.
 * Manage computer hardware components, perform upgrades, installations, and repairs to ensure optimal functionality.
 * Support computer networking tasks including LAN (Local Area Network), TCP/IP protocols, DNS configuration, VPN setup, firewall management, and network security measures.


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