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# IT Support Specialist

- **Company:** Energy Llc
- **Location:** St. Louis, MO, United States
- **Experience:** Starter
- **Salary:** $55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Cloud Computing, Windows Servers, Networking Basics, Software Maintenance, Service Pack, SQL Databases, Cloud Platform System, Microsoft InTune, Information Technology, SAP MDG, Network Server
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9d78530e255904a1

## About the Role

Do you have experience in Windows?, This position is highly service-oriented and requires strong communication skills, follow-through, and the desire to learn., * 1-3 years of experience in IT support, help desk, or desktop support (or strong internship/technical experience).

 * Working knowledge of Windows OS, Microsoft 365, basic networking concepts, and common IT hardware.
 * Strong communication skills with a customer-service mindset.
 * Ability to prioritize, troubleshoot independently, and follow through on tasks.
 * Interest in long-term professional growth within the company.

Preferred

 * Experience with logistics or dispatch platforms, especially SmartLogics (or similar systems).
 * Experience supporting ERPs or business applications.
 * Basic understanding of SQL (queries, troubleshooting data issues, or willingness to learn).
 * Familiarity with Active Directory, Windows Server, Intune/MDM tools, or cloud administration.
 * CompTIA certifications (A+, Network+, Security+) or desire to obtain them with company support.

## Description

Overview: The IT Support Specialist provides day-to-day technical support for employees across the company and assists the IT Manager with system administration, hardware/software maintenance, user onboarding, and technology projects. This role is designed for someone who wants to grow: the right candidate will gradually take on more complex responsibilities with servers, networks, cloud systems, and our ERP/logistics applications., * Provide day-to-day technical support for employees, including hardware and connectivity issues.

 * Troubleshoot and resolve Tier 1-2 support tickets; escalate more complex issues.
 * Assist with onboarding/offboarding tasks such as account setup, permissions, and hardware.
 * Maintain and update IT equipment, including PCs, laptops, mobile devices, & other technology.
 * Support system updates, security patches, and routine maintenance as directed.
 * Help with network and server tasks at a basic level, learning more advanced responsibilities.
 * Contribute to IT projects such as system upgrades and cybersecurity improvements.
 * Participate in building IT documentation, SOPs, and long-term technology initiatives.


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