> Markdown version of [/jobs/ext/518553-it-infrastructure-supervisor-intermediate](https://www.wearedevelopers.com/jobs/ext/518553-it-infrastructure-supervisor-intermediate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Supervisor, Intermediate - **Company:** Virco MFG. Corpoation - **Location:** Conway, AR, United States - **Experience:** Experienced - **Salary:** $80,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Antivirus Softwares, Server Applications, Backup Devices, VoIP, Cyber Security, Computer Literacy, Virtual Private Networks (VPN), Microsoft Office, Microsoft SQL Server, Citrix Systems, SAP (Applications), Microsoft SharePoint, Software Requirements Analysis, TCP/IP, Telnet, Wide Area Networks, Backup and Restore, Wireless Access Point, Software Licensing, Chatbots, Firewalls (Computer Science), Information Technology, Patch Management, Fortinet, Hardware Asset Management, Cisco - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2a7b563014a5583d ## About the Role Do you have experience in Team leadership?, * Two years of supervisory experience. * Three years of experience in managing a TCP/IP based network. * Microsoft Certification. * Ability to lead, influence, and interact with all levels of management. * Experience with maintaining Cisco based wide area networks. * Working knowledge or training in Office 365 management, Fortinet Firewall, and Citrix. * Must have knowledge in systems and appropriate applications Including Patch management, Backup, and Cyber Security software. * Must have proficient use of applicable office-related equipment. * Must be able to speak English. * Must display the applicable level of "Job-Critical Skills": communications, judgment/decision making, safety, quality of work, initiative, teamwork, flexibility, leadership, service, motivation, planning/organizing, and job knowledge/skills development. * The ability to articulate complex ideas for non-tech staff/customers., * Computer Science degree. * SQL Server knowledge. * Extensive use of Chatbots. * Bilingual in Spanish. Physical Requirements: Will require the ability to sit at desk, as needed up to 75% or more of the work hours and the ability to lift as needed up to 50 lbs. on an occasional basis. Must be able to adjust to applicable environmental conditions, to include changes in temperature. May occasionally be exposed to chemicals, heat, cold, dust, and/or other operational conditions. Must wear applicable and proper protective equipment including but not limited to, protective eye and/or hearing equipment to safely perform job duties., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ## Description Maintains, develops, and protects Virco's network and computer infrastructure., * Supervises IT Support Specialist personnel. * Conduct performance evaluations; schedules and approves overtime; rewards and disciplines employees; addresses complaints and resolves problems in a timely manner. * Ensure compliance and consistency with state and federal regulations as well as with all company policies and procedures to support a safe and productive work environment. * Analyzes and maintains hardware and software requirements and inventory. * Maintains accurate software and hardware Inventory. * Monitors and ensures Virco's compliance with software licensing agreements. * Monitors Internet Firewalls, Cyber Security Software and anti-virus software for the security of computer systems. * Assists with maintaining Virco's local area and wide-area networks. * Analyzes hardware and software requirements and supports management with the implementation of various projects and solutions. * Assists with management of telecommunication products, costs, and services. * Assists with management of vendor contracts and support. * Assists with defining and managing standards, policies, and procedures for network and computer usage, patching, and security. * Installs, maintains, repairs, and upgrades existing PC & MAC hardware and software. * Assists computer end-users in solving hardware and software problems. * Provides Help Desk support, bar code printing support, cellular & smartphone support, VoIP phone system support, and SAP and Windows backup support. * Performs and/or monitors server backups. * Configures and installs networking switches, routers, and Access Points. * Installs and maintains server applications such as Active Directory, Citrix, Telnet, VPN, Exchange, ePac, SharePoint, and Anti-virus. * Must be flexible to perform other duties as assigned and required by the department. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Chat App Leak, Tesla’s Blurry Dashcam, and Meta Currency Beats Bitcoin - Keith Cirkel](https://www.wearedevelopers.com/videos/1857-chat-app-leak-tesla-s-blurry-dashcam-and-meta-currency-beats-bitcoin-keith-cirkel) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)