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# Help Desk Support

- **Company:** Experis
- **Location:** Umatilla, OR, United States
- **Salary:** $53,040.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Business Software, Computer Networks, Desktop Computing, Identity and Access Management, Issue Tracking Systems, Microsoft Office, Computer Equipment, Information Technology, Laptops
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d2694e9d6a83f125

## About the Role

Do you have experience in Ticketing system technical support?, Do you have a Associate's degree?, * Associate's degree in Information Technology or related field (or equivalent experience)

 * CompTIA A+ certification preferred or in progress
 * Basic understanding of computer hardware, operating systems (Windows/Mac), and networking concepts
 * Familiarity with common software applications (Microsoft Office, email systems, ticketing tools)
 * Strong problem-solving and communication skills

## Description

Our client, a dynamic organization in the technology sector, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Support Department supporting the technical needs of end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will align successfully in the organization., * Provide first-level (Tier 1) technical support for hardware, software, and network-related issues

 * Diagnose and troubleshoot problems with desktops, laptops, printers, and mobile devices
 * Install, configure, and maintain operating systems and standard business applications
 * Respond to help desk tickets, phone calls, and email requests in a timely manner
 * Support user account setup, password resets, and access management


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