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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal IT Technologist - **Company:** Medtronic Inc. - **Location:** Mounds View, MN, United States - **Experience:** Expert - **Salary:** $122,400.0 - $183,600.0 - **Contract:** Temporary contract - **Skills:** Admin Tools, Android Software Development, Android Studio, Cloud Computing, Configuration Management Databases, Cyber Security, Data Integrity, Software Debugging, Desktop Computing, Monitoring of Systems, System Center Configuration Manager, Radio-Frequency Identification, Performance Tuning, Windows PowerShell, Virtualization Technology, VMware VSphere, Extensible Markup Language (XML), EndPointSecurity, SSL Certificate Management, Scripting, Enterprise Software Applications, Grafana, Juniper, Microsoft InTune, Kotlin, Information Technology, Performance Monitor, Zebra Programming, Cisco - **Published:** June 6, 2026 - **Apply:** https://dejobs.org/x/x/55657C32493A468A819FF43486ABA6D2/job/ ## About the Role * Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. * Act as the final escalation point for complex, systemic, or recurring device issues in distribution environments. * May have broad knowledge of project management. * 7+ years of experience with a bachelor's degree or 5+ years of experience with an advanced degree or 12+ years of experience with a high school diploma or equivalent. MUST HAVE (Minimum Qualifications) * High school diploma (or equivalent) and 12+ years of experience; OR Bachelor's degree and 7+ years; OR advanced degree and 5+ years. * MUST HAVE RELEVANT ANDROID MOBILE DEVICE MANAGEMENT (MDM), SOTI OR SIMILAR TO BE CONSIDERED NICE TO HAVE (Preferred Qualifications) * Android Enterprise Mobile administration * Android Development using android studio (Kotlin, XML) * Working knowledge of Certificate management (TLS, IPPS) * Deep hands on experience across at least two major infrastructure domains. * Demonstrated success leading multi-site infrastructure programs, particularly in regulated environments. * Proven leadership in RCA/PIR and implementation of durable corrective actions. * Strong communication and influence skills across technical and business stakeholders. * Ability to travel up to ~30% and work onsite 4-5 days/week. * Strong communication skills to effectively collaborate with cross-functional teams and stakeholders. * Advanced knowledge of networking, device security, enterprise applications. * Experience with Cisco, Juniper or Dell products * Reliable transportation or ability to rent a vehicle * Ability to lift up to 50 lbs. * Previous Medtronic experience * Link-OS and ZPL (Zebra Programming Language) experience * Enterprise Mobile admin tools (Enterprise provisioner, StageNow) * Experience with Mobile Device Management software (exp Oomnissa, Soti, Intune) * Previous Distribution or Manufacturing experience w/ automation, RFID, robotics, or advanced logistics platforms * CCNA certification or equivalent. * Knowledge of cloud and on-premise data center services. * Proficiency with enterprise monitoring and observability tools. * Strong vendor management and governance experience. * Experience in managing UPS, power supply and cabling. * Experience in leading or coordinating IT projects. * Experience with virtualization technologies such as VMware vSphere. * Understanding of cybersecurity concepts. * Experience with audio/visual and unified communications. * Proficient in SCCM, Intune, PowerShell, or other scripting languages. * Strong skills in analyzing logs, debugging, and optimizing IT infrastructure. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. ## Description The Principal IT Technologist (Site Infrastructure & Operations) is an enterprise-impact individual contributor and regional/site SME responsible for planning, design, leadership, governance, and complex delivery of site I&O services across manufacturing, office, lab, and distribution environments. Responsibilities may include the following and other duties may be assigned. * Lead global automation activities for printers, Enterprise Mobile Computers, and other IT systems. Including GB1 RR2 inventorying, deploying, configuring, and lifecycle management. * Lead multi-site or regional infrastructure programs from requirements through hypercare, ensuring alignment with architecture standards, timelines, and operational readiness. * Provide advanced L2.5/L3 troubleshooting, diagnostics, and remote escalations for divers Enterprise Mobile Computer environments. * Create strategies to combine printer and device management systems within the centralized ServiceNow CMDB. * Collaborate with business process owners to improve the interoperability between mobile computers and warehouse and manufacturing systems. * Run proactive monitoring and leverage advanced diagnostic tooling to identify, analyze, and resolve infrastructure performance and reliability issues. * Support and enforce patching, segmentation, and security policy implementation, ensuring alignment with security and compliance standards. * Strong working knowledge of barcode technologies and labeling standards used in distribution environments. * Maintain, author, and continuously improve SOPs, Work Instructions, and MOPs to ensure scalable, consistent global execution. * Provide field insights to influence architecture, engineering, and platform roadmaps; identify opportunities for standardization and capability enhancement. * Develop Android utilities to aid in configuration, troubleshooting, and productivity for end users of Enterprise Mobile Computers. * Evaluate system design across hardware/software interfaces to ensure compatibility, capacity alignment, performance optimization, and architectural conformance. * Identify system deficiencies, execute required system changes, and validate updates to support data integrity, operational stability, and performance improvements. * Translate architectural standards into field-ready implementation patterns, including BOMs, configurations, rack/stack patterns, and acceptance criteria. * Provide technical direction, governance, and quality oversight for onsite partners, vendors, and contract personnel. * Build strong relationships with cross-functional IT teams, site leaders, and business partners to align technology delivery with operational needs. * Establish, maintain, and report on infrastructure health metrics such as availability, capacity, performance, and security posture. * Participate in on-call rotations, provide leadership during major incidents, and support critical cutovers, audits, and operational readiness events. * Lead COE improvement initiatives to enhance standardization, operational maturity, automation, and global consistency across SIO.. * Apply mastery level expertise to guide peers, influence decision making, and drive technical direction across infrastructure domains. * Lead priority infrastructure projects, coordinating resources, delegating technical work, and reviewing deliverables for quality and compliance. * Oversee and occasionally perform physical infrastructure activities (rack/stack, cabling, equipment installations, hardware diagnostics) when required. * Provide planning and budget input for infrastructure improvements, lifecycle refreshes, and annual investment planning. * Coordinate hands-and-feet execution with vendors and managed service partners; oversee quality, logistics, procurement, and execution alignment. * Utilize advanced network test tools to validate connectivity, performance, and adherence to design requirements. * Serve as a trusted technical advisor to stakeholders, ensuring technology needs are understood, prioritized, and executed effectively. * Maintain deep technical expertise across networking, compute, storage, and backup technologies to support architectural and operational decision-making. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Kotlin Multiplatform - True power of native code reuse](https://www.wearedevelopers.com/videos/4-kotlin-multiplatform-true-power-of-native-code-reuse) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Why Kotlin is the better Java and how you can start using it](https://www.wearedevelopers.com/videos/661-why-kotlin-is-the-better-java-and-how-you-can-start-using-it) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)