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# UKG WFM SUPPORT ANALYST

- **Company:** Softversal Inc
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $135,200.0 - $145,600.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Power BI, Systems Integration, Kronos, Boomi, User Administration, Mulesoft, Servicenow
- **Published:** June 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=411b7df1f678fdd5

## About the Role

Do you have experience in UKG Pro?, 3+ years of experience with UKG Workforce Management solutions

Strong knowledge of:

UKG Pro WFM

UKG Dimensions

Kronos

Scheduling & Timekeeping Modules

Pay Rules & Accruals

Experience in a Production Support or Help Desk environment

Strong troubleshooting and communication skills

Ability to work independently and manage support tickets effectively

Preferred Skills

 * Experience with UKG Integrations and Interfaces
 * Basic SQL knowledge
 * Familiarity with ServiceNow, Jira, Power BI, Boomi, or MuleSoft
 * Experience in Healthcare, Retail, or Manufacturing industries is a plus

Important Note

This role focuses exclusively on UKG Workforce Management (WFM). Candidates with experience only in UKG HR/Payroll and no WFM background will not be considered.

## Description

We are actively seeking an experienced UKG Workforce Management (WFM) support analyst to provide functional support for UKG WFM applications, including Scheduling and timekeeping modules., * Provide support for UKG WFM user issues related to Scheduling, Timekeeping, Accruals, and Pay Rules

 * Troubleshoot and resolve system and timecard issues
 * Support Scheduling and Timekeeping modules
 * Monitor integrations, interfaces, and system jobs
 * Ensure accuracy of workforce and labor data
 * Assist with configuration updates and system enhancements
 * Create user documentation and provide end-user training
 * Collaborate with internal teams to improve workflows and system utilization, #Hiring #RemoteJobs #UKG #UKGDimensions #UKGProWFM #Kronos #WorkforceManagement #WFM #SupportAnalyst #Timekeeping #Scheduling #SQL #ServiceNow #Jira #Boomi #MuleSoft #OpenToWork #RemoteWork #W2Jobs


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