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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Business Systems Coordinator - **Company:** CV Technology, Inc. - **Location:** Jupiter, FL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Business Software, Business Systems, Cyber Security, Microsoft SharePoint, SQL Databases, Microsoft Onedrive, Computer Equipment, Epicor ERP, Physical Verification, Tools for Reporting, User Accounts - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bb6d68ee508b5f69 ## About the Role Do you have experience in Telephone systems?, * Prior experience in IT coordination, business systems support, help desk coordination, ERP support, vendor coordination, asset tracking, or a similar role preferred. * Experience with Epicor, ERP systems, SQL concepts, BAQs, reporting tools, or data exports preferred. * Practical understanding of business systems, user access, computer equipment, phones, mobile devices, and common workplace technology. * Ability to maintain confidentiality and handle sensitive system access information appropriately. Preferred Qualifications * Experience with Epicor Kinetic or similar ERP system. * Experience creating or modifying BAQs, reports, dashboards, or system queries. * Familiarity with Microsoft 365, SharePoint, OneDrive, Teams, and common business applications. * Basic understanding of user access controls, onboarding/offboarding processes, and IT security practices. * Experience coordinating with outsourced IT providers, phone vendors, internet providers, PBX vendors, or mobile carriers. * Experience maintaining equipment records, asset logs, or fixed asset tracking schedules. Skills and Competencies * Strong organizational skills and ability to track multiple open items at the same time. * Ability to communicate clearly with both technical vendors and non-technical internal users. * Strong attention to detail, especially when handling access requests, equipment assignments, fixed asset records, and vendor follow-up. ## Description CV Technology is excited to welcome an IT & Business Systems Coordinator to support our team. The IT & Business Systems Coordinator serves as the Company's internal liaison between employees, management, and external technology service providers. This role supports day-to-day technology coordination, including computer equipment setup, user access coordination, phone and mobile vendor support, fixed asset tracking, and business system reporting. The position also assists with Epicor-related reporting and data needs, including the creation and maintenance of BAQs and other system queries., IT and Vendor Coordination * Serve as the primary internal point of contact for the Company's outsourced IT provider. * Coordinate support tickets, service requests, user issues, equipment needs, and follow-up items with the IT provider. * Communicate internal priorities and help ensure open IT matters are tracked through resolution. * Escalate unresolved or urgent issues to management as needed. * Coordinate with phone, PBX, internet, and mobile service providers regarding service issues, billing questions, equipment needs, user changes, and support requests. * Help review technology service usage and identify services, lines, or accounts that may no longer be needed. Computer Equipment and User Setup * Receive, unpack, organize, and prepare newly purchased computers and related equipment. * Coordinate with the outsourced IT provider to ensure computers are properly configured, secured, and ready for employee use. * Assist with employee onboarding and offboarding technology needs, including equipment, user accounts, access requests, and related coordination. * Maintain basic records of assigned equipment, users, and device status. * Coordinate replacement, return, repair, or disposal of equipment as needed. Fixed Asset Tracking * Maintain the Company's fixed asset tracking records, including computers, technology equipment, and other fixed assets assigned by management. * Record new asset purchases, including asset description, serial number or identifying information, location, assigned user or department, purchase date, and other relevant details. * Track asset assignments, transfers, returns, replacements, and disposals. * Coordinate with Accounting to ensure fixed asset records support capitalization, depreciation, disposals, transfers, and periodic reporting requirements. * Assist with periodic fixed asset reviews or physical verification procedures. * Notify Accounting and management of asset changes, missing equipment, damaged assets, or items that may need to be retired or disposed of. System Access Coordination * Assist with user access setup, changes, and removals for company platforms, subject to management approval and applicable security procedures. * Ensure access requests are properly documented and routed to the appropriate approver or vendor. * Support periodic user access reviews by gathering information, following up with managers, and coordinating changes. * Escalate concerns regarding inappropriate or outdated access. Epicor and Business Systems Support * Create, update, and maintain Epicor BAQs and related reports as needed. * Assist departments with data requests, reporting needs, and system-related questions. * Work with internal users to understand reporting requirements and translate them into practical Epicor queries or exports. * Support process improvement efforts by helping identify system data, reporting gaps, and opportunities for better visibility. * Coordinate with Epicor support, consultants, or internal stakeholders when issues or enhancements require additional technical assistance. Documentation and General Support * Maintain documentation for recurring technology processes, vendor contacts, system access procedures, equipment assignments, fixed asset tracking, and common support steps. * Help organize technology-related records in the Company's designated storage locations. * Support management in reviewing technology expenses, subscriptions, vendor services, and recurring charges. * Provide practical first-level assistance to employees by helping identify whether an issue should be handled internally, by the outsourced IT provider, or by another vendor. * Perform other related duties as assigned. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)