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# IT Client Advocate

- **Company:** Systemtec, Inc.
- **Location:** Columbia, SC, United States
- **Experience:** Expert
- **Salary:** $94,619.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Microsoft Office, Information Technology, Splunk, Servicenow
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7f68f2ac50084f09

## About the Role

Do you have experience in ServiceNow?, Do you have a Associate's degree?, * Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.

 * Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major.
 * 5 years I/T related experience to include experience in client relationship, I/S marketing, and process/product improvement
 * ServiceNow and MS Office
 * Strong communications (verbal and written) skills with assertive yet customer-focused style. Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization

Preferred Skills: Splunk, IT Infrastructure and Networking

## Description

SYSTEMTEC is seeking a IT Client Advocate for a hybrid opportunity in Columbia, SC. Candidate is responsible for managing Information Technology (IT) system outages by keeping the customers informed through outage notifications using tools like ServiceNow., * Managing system outages by keeping the customer informed through outage notifications

 * Coordinating meetings among various members of IS based on customer requests
 * Notifying IS and Operations of changes (remediations) that will enter the environment
 * Must like Teamwork internal and among other teams, have strong organization Skills, Flexibility, quickly adapting to sudden changes, Critical Thinking and composure in high stress situations.

Work Location: Hybrid work arrangement preferred with onsite support Tuesday through Thursday and additional onsite presence as needed in Columbia, SC.


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