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# BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE

- **Company:** United States Aviation Underwriters, Incorporated
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $140,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Amazon Web Services, Microsoft Azure, Business Software, Computer Programming, Computer Engineering, Disaster Recovery, SQL Databases, Cloud Platform System, System Availability, Information Technology, Guidewire
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0cb4f56e0a6f2e78

## About the Role

Do you have experience in Vendor relationship building?, Do you have a Bachelor of Science?, · 10 years of relevant work experience, including past experience in application support and/or operations with vast and recent experience as a technical lead and manager needed

· BA/BS Computer Science, Computer Engineering, or Management Information Systems preferred

· Prior Insurance industry experience, ideally in supporting Guidewire's Policy Center, Claim Center and Billing Center desired

· Solid experience with cloud environments such as Azure and AWS preferable

· Capable of strategic thinking with strong technical depth needed

· Robust understanding of technical concepts such as programming (Gosu, Java, SQL) necessary

· Strong knowledge of industry issues and trends required to champion a culture of continuous improvement and digital enablement is essential

· Ability to consistently perform the responsibilities of the position while being resourceful and wearing many hats necessary

· Proficiency in balancing innovation with operational stability required

· Ability to lead both high level strategy and hands on execution essential

· Adept at working well under time constraints and ability to meet deadlines required

· Excellent interpersonal and communication skills needed

· Independent thinker possessing self motivation, detail orientation, solid organization skills and ability to prioritize projects and work assignments needed.

· Willingness to take professional development, insurance, IT and aviation related courses necessary

· Attainment of relevant certifications, licenses and continuing education to enhance the performance of job requirements necessary

· Ability to work from the Company's physical office location on a hybrid basis is needed

· Flexibility to travel (some overnight travel) required

## Description

· Ensure that USAIG's primary Business applications built on the Guidewire Cloud platform maintain high availability, reliability, and stability

· Lead system upgrades, enhancements, and integrations to improve performance and user experience

· Manage the Internal and External Support teams

· Manage relationships with technology vendors, service providers, and implementation partners as well as key resources from USAIG's parent company

· With assistance from USAIG's parent company, negotiate contracts, evaluate performance, and ensure adherence to service-level agreements

· Maintain a forward looking technology roadmap tailored to the frontline business needs

· Collaborate with parent company cybersecurity team along with external vendors ensure systems meet security and regulatory standards

· Serve as a technical advisor to business units, helping them leverage tools effectively

· Oversee technology risk assessments, disaster recovery planning, and business continuity readiness

· Fully comprehend and make sound business decisions that are in the best interest of the organization's unique business dynamic and align with the intricacies of a managing general agency that underwrites aviation insurance on behalf of a pool of member insurance companies

· Perform miscellaneous projects and administrative functions as assigned


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