> Markdown version of [/jobs/ext/523365-junior-airport-it-field-support-technician](https://www.wearedevelopers.com/jobs/ext/523365-junior-airport-it-field-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Airport IT Field Support Technician - **Company:** Essintial Enterprise Solutions - **Location:** Morrisville, NC, United States - **Experience:** Starter - **Salary:** $47,840.0 - $49,920.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Inventory Management Software, Wide Area Networks - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=aed7c053bfafff42 ## About the Role Do you have experience in Windows?, * Experience working directly with external customers while delivering services in accordance with Service Level Agreements (SLAs). * Strong knowledge of hardware installation, maintenance, and repair. * Ability to adapt to changing customer needs and contract requirements. * Ability to maintain a calm, professional demeanor in all situations. * Familiarity with safety procedures, including proper anti-static handling precautions. * Demonstrates professional appearance, attitude, and ethical behavior. Must have flexibility for shift work in an airport environment. Working weekends and Holiday's is expected., * Minimum of 6 months to 1 year of experience performing onsite support and repairs of PCs (Windows 10 and 11), printers, and basic understanding of LAN/WAN equipment. ## Description This is a full-time position located at an airport. The primary responsibility of this role is to provide technical hardware and software support to internal and external customers in accordance with customer contracts and Service Level Agreements (SLAs). Functions & Responsibilities * Ensure the proper operation and maintenance of all internal and customer IT equipment and services. * Install, configure and repair equipment used at airport terminals and customer office locations * Maintain the highest level of customer service and professionalism. * Ensure proper communication channels are followed to resolve incidents within established SLA requirements. * Maintain faulty equipment and coordinate resolution with appropriate resolver groups when escalation is required. * Demonstrate professional appearance, attitude, and ethical behavior at all times. * Understand available technical resources, including when and how to engage additional support teams. * Manage multiple tasks in a fast-paced and sometimes high-pressure environment with minimal supervision while providing real-time updates through customer helpdesk and dispatch ticketing systems. * Provide hands-on local technical support as needed. * Participate in operational tasks such as safety compliance, inventory tracking and preventive maintenance procedures. * Travel within the service area as needed and be willing to travel outside the local service area when required. ## Related Videos - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [The Deichmann RPA journey: Step by step with low-code automation to success](https://www.wearedevelopers.com/videos/1566-the-deichmann-rpa-journey-step-by-step-with-low-code-automation-to-success) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)