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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Basis Infrastructure Support / Cloud - **Company:** Index Systems Inc. - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $124,800.0 - $208,000.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Backup Devices, Cloud Computing, Cloud Computing Security, Databases, Disaster Recovery, Middleware, Monitoring of Systems, Identity and Access Management, MaxDB, Microsoft SQL Server, SAP ERP, Network Segmentation, Oracle (Applications), Performance Tuning, Recovery Manager (RMAN), SAP (Applications), SAP NetWeaver Business Warehouse, SAP HANA, SAP Project System, Google Cloud, Load Balancing, Sql Optimization, RISE with SAP, System Availability, Database Performance, SAP Business Technology Platform, Sap Fiori, SC Clearance, SAPBasis, Patch Management, SAP S/4HANA, User Administration - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7bbf81d509990d48 ## About the Role Do you have experience in Technical troubleshooting support?, Do you have a Bachelor's degree?, * Must be US Citizen * Must have DoD Secret Clearance * Looking for SAP BASIS Infrastructure Support OR SAP BASIS Cloud 1) SAP BASIS Infrastructure Support: SAP ECC infrastructure and environment stability in a sustainment or SI-Led program. You must manage release configurations, transport sequencing, and environment coordination across DEV, QA and PROD. Monito and tuning of for ECC application workload., * Bachelor's (Required) Experience: * SAP BASIS Cloud: 3 years (Required) ## Description Troubleshoot middleware or interface failures between SAP ECC and connected systems. Maintain system compliance, audit readiness, backup/recovery. Triage infrastructure related tickets to separate application, database, network and user access issues. Support monitoring dashboards, alert handling, or root cause analysis for recurring operational issues. Database Administration & Operations (BR*Tools, monitoring, HA configurations) Backup, Recovery & Business Continuity (RMAN, RTO/RPO, DR drills) Performance Tuning (ST04, DB02, AWR, SQL optimization) Patch Management & Change Control (ITIL/CAB-based) Security & Compliance (STIG, FISMA, NIST SP 800-53) SAP Landscape Support (system copies, R3load, HANA migration) Incident & Problem Management (P1/P2 response, RCA, on-call) 2) SAP BASIS Cloud: SAP System Administration * Install, configure, and manage SAP systems (S/4HANA, ECC, BW, PI/PO, Solution Manager, Fiori) * Perform system refreshes, client copies, transports, and system copies * Manage SAP user administration, roles, and authorizations * Monitor system performance, troubleshoot BASIS-level issues, and apply OSS notes/patches * Manage SAP kernel and support package upgrades Cloud Infrastructure * Deploy and manage SAP systems on cloud platforms (AWS, Azure, GCP - e.g., RISE with SAP, SAP BTP) * Configure and maintain cloud resources: VMs, storage, networking, load balancers, and backup solutions * Implement cloud security best practices including IAM, encryption, and network segmentation * Optimize cloud resource usage for cost efficiency (right-sizing, reserved instances) Database Administration * Administer SAP HANA and/or other supported databases (Oracle, SQL Server, MaxDB) * Perform HANA backup/recovery, system replication (HSR), and high availability (HA) configuration * Monitor and tune database performance High Availability & Disaster Recovery * Design and maintain HA/DR solutions (HANA System Replication, Pacemaker clusters, Azure Site Recovery, etc.) * Conduct DR failover testing and document RTO/RPO procedures Change & Release Management * Manage Transport Management System (TMS) and ChaRM processes * Coordinate SAP upgrades, enhancement packs, and feature pack deployments * Work with project teams during system migrations and go-lives ## Related Videos - [Evolving the developer experience in the age of AI](https://www.wearedevelopers.com/videos/100201-evolving-the-developer-experience-in-the-age-of-ai) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Hacking MSSQL on Cloud. 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