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# IT Support Specialist

- **Company:** Boart Longyear
- **Location:** Salt Lake City, UT, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Apple Mac Systems, Business Process Management, Domain Name System (DNS), Issue Tracking Systems, Microsoft Operating Systems, Windows Mobile, Networking Basics, TCP/IP
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f50c4817fb6bb432

## About the Role

Do you have a valid Driver's License license?, Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * Experience working with Microsoft Active Directory, Microsoft 365 Fundamentals including understanding of security best practices and principles

 * Experience with the Windows OS settings and configuration

Service Desk Skills:

 * Ability to follow established processes and procedures.
 * Identify critical system issues with large scale impact to the business and escalate those issues appropriately
 * Tracking of all work via ticketing system
 * PC hardware and software troubleshooting and problem solving

Mobile Device Administration Skills:

 * Understanding of device connectivity to internet and corporate networks
 * Knowledge of Android, iOS and Windows Mobile and associated apps and configuration requirements
 * Project / team oriented (must be able to work in a team-driven environment and take additional responsibilities as required).
 * Self-motivated and able to work alone.
 * Customer focused.
 * Continuous improvement and system enhancement focused.
 * Positive and pleasant attitude., * Basic understanding of networking principles, practices and technologies, especially the TCP/IP protocol suite, including working knowledge of DNS, WINS and DHCP·
 * Bachelors Degree Computer Technician, or equivalent, or corresponding work experience
 * Minimum of 2+ years of experience with Microsoft Systems

## Description

* Support personal computers & mobile devices on Android, iOS, Mac OS, and Windows · Coordinate/provide input to technical teams and aid in developing best practice solutions
 * Document business processes, configurations, and other associated functional specifications
 * Support internal customers on issue resolution, requirements gathering, strategic initiatives, etc.
 * Work and communicate effectively with an extensive IT team
 * Occasional Travel Physical Locations · Driver's License


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