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# ERP Systems Analyst

- **Company:** Jfc Global
- **Location:** York, PA, United States
- **Experience:** Starter
- **Salary:** $80,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Multitier Architecture, Microsoft Windows, C Sharp (Programming Language), Crystal Reports (Reporting Software), SQL Databases, Epicor ERP
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f43a9ab88d7c4215

## About the Role

Do you have experience in Windows?, * 2+ years of Epicor ERP experience

 * 1-2 years of IT support / helpdesk experience
 * Strong communication skills and a customer-service mindset
 * Working knowledge of Windows and Microsoft 365
 * Strong attention to detail and ability to troubleshoot methodically

Preferred

 * Strong Excel skills
 * Experience with reporting/tech tools such as SQL, Crystal Reports, or C# (nice to have)

## Description

A well-established, growing manufacturer is seeking an ERP Systems Analyst with Epicor experience to support day-to-day ERP and end-user needs. This role starts with a mix of ERP/helpdesk support and general IT support, then grows into a more ERP-focused position as you ramp up.

This is a great opportunity for someone who enjoys troubleshooting, working directly with users, documenting solutions, and becoming a go-to resource for an ERP environment.

What You'll Do

 * Provide Tier II support for end users across ERP and general IT issues (hardware/software/account access)
 * Respond to and resolve helpdesk/ERP tickets; document issues, fixes, and processes
 * Install/configure standard hardware and software
 * Support onboarding/offboarding (account setup, permissions, access)
 * Troubleshoot Epicor issues and support users with dashboards/queries/workflows
 * Assist with testing, upgrades, and small-to-mid IT/ERP projects
 * Create/maintain user-friendly documentation and deliver end-user guidance as needed
 * Coordinate with internal teams and vendors for escalations and enhancements


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