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# IT Service Delivery Technician

- **Company:** Compunnel Inc.
- **Location:** DuBois, PA, United States
- **Experience:** Starter
- **Salary:** $52,395.0 - $63,107.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, VoIP, Issue Tracking Systems, Information Technology Operations, Networking Basics, Azure Active Directory, Cisco Voip, Microsoft InTune, Information Technology, Laptops, Servicenow, Windows Client, User Accounts
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9ac3af467a2f825e

## About the Role

Do you have experience in Desktop support?, Do you have a Associate's degree?, * 1-3 years of IT Help Desk, Desktop Support, or Technical Support experience.

 * Experience with Windows 10/11, Microsoft 365, Active Directory, and Azure AD.
 * Familiarity with ServiceNow or similar ticketing systems.
 * Basic networking and hardware troubleshooting skills.
 * Strong customer service, communication, and problem-solving abilities.
 * Associate Degree in IT, Computer Science, or related field preferred.

Preferred

 * ITIL, CompTIA A+, Network+, Microsoft, or related certifications.
 * Experience with Microsoft Intune and IT asset management., * Associate (Preferred), * Desktop support: 1 year (Required)

## Description

Seeking an IT Service Delivery Technician I to provide first-level technical support, deploy IT equipment, troubleshoot issues, and support daily IT operations., * Provide Help Desk support and manage tickets in ServiceNow.

 * Deploy, configure, and support PCs, laptops, printers, scanners, VoIP phones, and mobile devices.
 * Troubleshoot hardware, software, network, and connectivity issues.
 * Support Windows 10/11, Microsoft 365, Active Directory, and Azure AD.
 * Manage user accounts, permissions, and password resets.
 * Assist with Intune device management and endpoint deployments.
 * Support Cisco VoIP and basic networking technologies.
 * Maintain IT assets, hardware/software inventories, and documentation.
 * Collaborate with IT teams on upgrades, projects, and system improvements.
 * Ensure compliance with security and data protection standards.


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