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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data & Platform Manager - **Company:** Texas Capital Bank - **Location:** Houston, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Data Analysis, Cloud Computing, Data Architecture, Data Governance, Scrum Methodology, Salesforce.Com, Workflow Management Systems, Enterprise Data Management, Enterprise Software Applications, Enterprise Integration - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9688e066ec43d72c ## About the Role Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Technology management?, Do you have a Bachelor's degree?, * 7+ years of experience in product management, business strategy, delivery leadership, or a related role * Bachelor's degree in Business, Technology, Finance, or a related field - or equivalent professional experience; MBA preferred * Demonstrated experience managing CRM products or platforms; Salesforce experience strongly preferred * Proven track record of owning a product roadmap and delivering outcomes against strategic business objectives * Experience managing senior stakeholder relationships across business and technology organizations * Strong analytical skills with the ability to build business cases, interpret KPIs, and drive data-informed decisions * Excellent verbal and written communication skills - able to influence and present to executive audiences * Deep understanding of Agile/Scrum delivery methodologies and experience leading cross-functional product teams * Working knowledge of data architecture, platform integrations, and enterprise technology ecosystems * Familiarity with risk, compliance, and regulatory requirements in a banking or financial services environment, * Experience with Salesforce Financial Services Cloud (FSC), including data model and workflow design * Prior experience in financial services - banking, wealth management, commercial lending, or capital markets * Familiarity with financial services regulatory frameworks (e.g., BSA/AML, KYC, Reg E, FINRA) * Experience leading product delivery for relationship banking, treasury management, or wealth management platforms * Exposure to Salesforce platform governance - org strategy, permission model, integration patterns * Salesforce certifications such as Salesforce Certified Administrator, Platform App Builder, or Business Analyst * Experience with enterprise data governance frameworks and master data management (MDM) concepts * Track record of building and developing high-performing product teams ## Description Texas Capital Bank is looking for a Product Manager to join our CRM Product Organization. This role is responsible for translating enterprise CRM strategy into actionable domain and value-stream roadmaps, managing senior business stakeholders, and ensuring every release delivers measurable business value. The Product Manager sits between strategic intent and execution - owning end-to-end process design for assigned domains, driving investment prioritization, and coaching Product Owners and Product Leads to elevate overall team performance. This is a high-visibility, high-accountability role for an experienced product professional who thrives at the intersection of business strategy, technology delivery, and stakeholder alignment. Product Vision & Strategy * Translate the enterprise CRM vision into clear, executable domain and value-stream strategies * Maintain a deep understanding of business priorities and technology capabilities to inform product direction * Partner with the Product Director to align domain strategy to multi-year enterprise roadmap goals * Articulate the 'why' behind product decisions to stakeholders, delivery teams, and executive audiences Roadmap Ownership * Own the domain or value-stream roadmap end-to-end, including sequencing, dependencies, and milestones * Ensure roadmap priorities reflect a balanced view of business value, technical risk, and delivery capacity * Maintain roadmap currency and communicate changes proactively to senior stakeholders and delivery teams * Collaborate with Product Owners to bridge domain roadmap intent to sprint-level execution Investment & Priority Decisions * Recommend prioritization decisions based on business value, risk exposure, and delivery feasibility * Develop and maintain a structured business case framework to support investment decisions * Engage with senior stakeholders to validate priorities and secure alignment on trade-off decisions * Monitor value delivery against investment expectations and adjust priorities accordingly Stakeholder & Executive Management * Serve as the primary relationship owner for senior business stakeholders across assigned domains * Facilitate regular business reviews, roadmap updates, and escalation resolution with senior leaders * Build strong, trust-based partnerships with technology, data, architecture, and compliance teams * Represent the product organization in cross-functional forums and strategic planning sessions Business Process Ownership * Own end-to-end process design for CRM domains under management * Ensure process designs align to enterprise standards while meeting line-of-business operational needs * Identify and drive process improvement opportunities surfaced through delivery, data analysis, or stakeholder feedback * Partner with operational SMEs and business analysts to document and validate process designs Delivery Accountability * Accountable for delivery outcomes across releases within assigned domains * Monitor delivery health across Product Owner-led sprint teams and escalate risks proactively * Ensure release readiness through milestone tracking, scope management, and cross-team coordination * Review and accept release-level deliverables to confirm alignment to strategic intent Backlog Management * Oversee backlog health, alignment, and quality across owned domains * Define backlog grooming standards and ensure Product Owners maintain prioritized, actionable queues * Provide strategic direction on feature prioritization and backlog sequencing * Validate that backlog items reflect the right level of business, technical, and compliance detail Data & Platform Stewardship * Ensure domain deliverables align to enterprise data and architecture standards * Champion data quality, platform governance, and scalability considerations in all product decisions * Partner with data and architecture teams to review and approve data design decisions * Escalate systemic data quality or platform compliance issues to the Product Director Risk, Controls & Compliance * Ensure product requirements address applicable risk, control, and compliance obligations * Partner with Legal, Compliance, and Risk teams to identify and resolve regulatory requirements * Monitor delivery to confirm that controls are properly embedded into features and user acceptance criteria * Represent the product team in regulatory, audit, and controls review forums as needed Change, Adoption & Enablement * Own the release-level enablement plan including training, communication, and adoption milestones * Measure and track feature adoption post-launch and drive corrective action where adoption falls short * Partner with change management resources to ensure business readiness for each release * Build success metrics for enablement and report outcomes to senior stakeholders People & Team Leadership * Coach, mentor, and develop Product Owners and Product Leads within the CRM product organization * Conduct regular one-on-ones, provide actionable feedback, and support career growth planning * Foster a high-performance team culture rooted in accountability, transparency, and continuous improvement * Identify skill gaps within the team and partner with the Product Director on development strategies Success Metrics & Outcomes * Track value realization across releases and report on KPIs tied to business outcomes * Define domain-level success metrics in collaboration with business stakeholders and the Product Director * Establish a regular cadence for outcome reporting and communicate results clearly to executive audiences * Leverage delivery and adoption data to refine prioritization and inform future roadmap decisions ## Related Videos - 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