> Markdown version of [/jobs/ext/525200-director-of-it-services](https://www.wearedevelopers.com/jobs/ext/525200-director-of-it-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT Services - **Company:** Morris Inc - **Location:** Duncan, SC, United States - **Experience:** Expert - **Salary:** $50,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Issue Tracking Systems, Virtual Private Networks (VPN), SQL Databases, ServiceNow IT Service Management, Office365, Firewalls (Computer Science), Information Technology - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=08e620f24b5e2b81 ## About the Role Do you have experience in Ticketing system technical support?, Do you have a Associate's degree?, * 5 years minimum experience in an IT field * 5 years minimum experience in a Management Position * Experience with installation, configuration and monitoring of small networks and firewalls * Experience with MSP * Experience supporting users with Office 365 applications (to include MS Teams) * Can take detailed notes and reports on clients * Ability to handle multiple tasks in rapid succession * Strong attention to accuracy and detail with troubleshooting and problem-solving skills. * Experience working with active directory, VPN, and SQL servers is preferred * IT related Associates or Bachelor's Degree, or comparable experience * Experienced with FM Audit, Connectwise, or IT ticketing software * Experience writing SOPs * Experience with IP Phones ## Description We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support Manager, you will handle numerous higher level technical issues for our company and Clients and will be responsible for managing and overseeing our Level I and II IT support operations, ensuring efficient and effective workflow. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position - this must be worked on-site. Must have management experience and organization skills. ## Related Videos - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)