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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** RESULTS TITLE LLC - **Location:** Eden Prairie, MN, United States - **Salary:** $48,000.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Azure, Microsoft Online Services, Microsoft Outlook, Cloud Engineering, Multi-Factor Authentication, Microsoft Office, Virtual Desktops, Windows PowerShell, Windows Desktop, Microsoft InTune, Information Technology, GPT - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e07855d1ac153840 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Desktop administration?, Do you have a Associate's degree?, * A genuine interest in IT and helping people - strong communication and a customer-service mindset * A valid driver's license and reliable personal vehicle - this role requires regular travel between our offices (mileage reimbursed) * Basic familiarity with Windows and Microsoft 365 / Office apps * Curiosity about and comfort with AI tools (Copilot, ChatGPT, Claude, etc.) and a desire to use them to work smarter * Comfortable troubleshooting common hardware, printer, and connectivity issues * Detail-oriented, reliable, and able to handle sensitive information responsibly * Associate degree (2-year) in IT, computer science, or a related field preferred - we'll also consider a high school diploma/equivalent paired with relevant certs (A+/MS-900), coursework, or help-desk experience; we'll train the right person Nice to have (not required) * Exposure to Microsoft Intune, Entra ID/Active Directory, or Azure Virtual Desktop * Any experience in a regulated or financial-services setting (we'll teach you our compliance requirements) * Interest in scripting/automation (PowerShell) - there's room to grow here Why this role is a great start You'll get real, hands-on experience with an enterprise Microsoft cloud stack - Intune, Entra ID, Azure Virtual Desktop, and modern endpoint management - with an IT Manager invested in your growth. Strong performers have a path toward systems administration and cloud engineering. ## Description Results Title is a title insurance and settlement-services company, and our IT team keeps the technology behind every closing running smoothly and securely. We're hiring an IT Support Specialist to be the friendly, hands-on first point of contact for staff across our office locations. This is an entry-level role with a clear growth path - you'll learn a modern Microsoft cloud environment hands-on, working directly alongside our IT Manager. What you'll do * Be the first responder for employee IT requests - triage, resolve, and document support tickets * Travel regularly between our office locations to provide hands-on, on-site support (mileage reimbursed) * Set up, image, and deploy laptops and peripherals for new hires; reclaim and process returned equipment * Support Microsoft 365 (Outlook, Teams, OneDrive), Windows 11, and our virtual desktop environment * Help employees with printing, mobile email, and multi-factor authentication enrollment * Use common AI-assisted tools to draft documentation, research solutions, and work more efficiently * Maintain our hardware/asset inventory and write clear how-to guides for staff * Provide on-site support for conference rooms and office technology * Escalate complex issues with good notes, and learn from how they're resolved ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)