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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Specialist (Part-time) - **Company:** Collin County Community College - **Location:** Plano, TX, United States - **Experience:** Experienced - **Salary:** $55,120.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Software Applications, Issue Tracking Systems, Software Tools, Wireless Access Point, Video Streaming - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0c89a47b1b1543a0 ## About the Role Do you have experience in Working with students?, Do you have a Associate's degree?, We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities., * Knowledge of multiple types of audio-visual equipment to include: control systems, audio systems, audio/video conferencing, video streaming and recording, distance learning systems, projectors, media formats, etc. * Knowledge of institutional standard computer software and hardware * Knowledge of large event multimedia support * Knowledge of department and college policies and procedures * Computer and applicable software skills * Audiovisual skills * Troubleshooting skills * Documentation skills * Interpersonal skills * Customer Service skills * Ability to communicate effectively, both orally and in writing * Ability to maintain professional manner when interacting with faculty, students, staff and outside organizations. * Ability to identify and resolve technical issues in a timely manner * Ability to repair and maintain computers, media equipment, and associated management control software * Ability to write and utilize technical literature * Ability to travel to and between campuses throughout the district to provide technical support and attend meetings * Ability to adhere to and enforce the policies, protocols and guidelines set by the department Physical Demands, Working Conditions and Physical Effort Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, stooping, kneeling, crouching, and reaching, climbing and balancing, plus pushing, pulling and lifting. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Requirements Associate degree from an accredited institution and three (3) years of related work experience required. Equivalency Language Five (5) years of directly related work experience may be substituted for the associate degree. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** ## Description * Provide technical support and services to the college community ensuring all classes, equipment and community events (both on and off Collin College campuses) run efficiently. * Assist students, faculty, staff and vendors with all computer, Internet, wireless access, and media issues. Troubleshoot hardware, software and audio-visual problems. * Facilitate conference center/campus events by setting up, running, and tearing down audio-visual equipment. * Setup, install, image and maintain all associated equipment in assigned areas of responsibility. * Monitor emerging technologies, develop specifications and make recommendations for necessary acquisitions of new equipment. * Integrate new technologies into existing structure of classrooms, offices and conference centers. * Maintain accurate records on software, hardware, equipment utilization and problems. * Maintain familiarity with and ensure compliance with district policies and Technology Services standard operating procedures to ensure copyright laws are not violated. * Support all faculty, staff, and college owned student computers, including installation, imaging, and troubleshooting. * Properly document all tickets in ticketing system. Support requests through ticketing system. * Remediate security threats reported by the Security Department. * Document and maintain accurate inventory and active directory containers. * Create and update knowledge base articles. * Assist with networking and telecommunications upon request. * Follow standards, rules, regulations and orders for electrical and mechanical equipment at all times. Supplemental Functions * Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values. * Perform other duties as assigned. ## Related Videos - [Cat Herding with Lions and Tigers - Christian Heilmann](https://www.wearedevelopers.com/videos/1785-cat-herding-with-lions-and-tigers-christian-heilmann) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [The Fundamentals of Online Video](https://www.wearedevelopers.com/videos/32-the-fundamentals-of-online-video) - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)