> Markdown version of [/jobs/ext/525318-d365-technical-analyst](https://www.wearedevelopers.com/jobs/ext/525318-d365-technical-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # D365 Technical Analyst - **Company:** Liquid I.V. - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $77,400.0 - $116,000.0 - **Contract:** Permanent contract - **Skills:** Audit Trail, Microsoft Azure, Information Systems, System Configuration, Issue Tracking Systems, User Environment Management, Information Technology, Microsoft Dynamics 365 Finance & Operations, Data Management, User Administration - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=280a79639d008435 ## About the Role Do you have experience in Ticketing system technical support?, Do you have a Bachelor's degree?, This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company's mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V., * Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent practical experience * Minimum 2 years of experience in a technical capacity in Microsoft Dynamics 365 Finance and Operations (D365 F&O), or 3+ years of experience in an IT, application support, or technology-focused environment * Expertise in incident management, ticketing systems, and IT support processes * Experience supporting or working with ERP systems, preferably in Finance, Supply Chain, or Operations context * Experience creating and maintaining standard operating procedures (SOPs), technical documentation, and knowledge base articles * Strong analytical and troubleshooting skills with the ability to identify root causes and resolve issues effectively * Demonstrated ability to work independently, manage multiple priorities, and drive assigned tasks to completion with minimal supervision * Strong written and verbal communication skills with ability to communicate technical concepts to non-technical audiences * Proven interpersonal skills and the ability to collaborate effectively with cross-functional teams, including IT, Finance, and Operations * Experience working in a SOX-controlled or regulated environment is preferred * Experience in the consumer-packaged goods (CPG) industry is a plus, Candidates must be authorized to work in the United States without sponsorship. ## Description Liquid I.V. is seeking a focused and technically driven IT Technical Analyst with strong communication skills to support end users and maintain the day-to-day operations of Microsoft Dynamics 365 Finance and Operations (D365 F&O). This role is responsible for triaging, troubleshooting, and resolving issues across D365 F&O and integrated systems such as Lifecycle Services and Azure DevOps. The D365 Technical Analyst will manage user access, perform system configuration updates, support reporting activities, and ensure all processes adhere to established SOX compliance requirements., * Provide day-to-day support for Microsoft Dynamics 365 Finance and Operations (D365 F&O), assisting end users with application issues, questions, and requests * Triage, troubleshoot, and resolve incidents related to D365 F&O and integrated systems in a timely manner * Communicate clearly with end users to understand issues, provide status updates, and explain resolutions in non-technical terms * Escalate complex or unresolved issues to senior analysts, developers, or vendors as appropriate System Operations & Maintenance * Support daily operational activities within D365 F&O, including monitoring system processes, batch jobs, and integrations * Assist with user account management, security roles, and access requests in accordance with internal controls * Perform basic system configuration changes, master data maintenance, reporting, and support under established guidelines * Assist with testing system updates, patches, and enhancements to ensure stability and functionality * Environment management suchs Documentation, Compliance & Collaboration * Document incidents, resolutions, and support procedures to maintain accurate system and audit records * Follow established IT policies, change management processes, and SOX compliance requirements * Collaborate with internal IT teams and business stakeholders to support continuous system improvement * Contribute to knowledge base articles and support documentation to improve end-user experience ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Resilient by Design: Building Robust Architectures in High-Stakes Financial Systems](https://www.wearedevelopers.com/videos/2106-resilient-by-design-building-robust-architectures-in-high-stakes-financial-systems) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)