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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior IT Support Technician - **Company:** Wild Card Media, LLC - **Location:** Culver City, CA, United States - **Experience:** Starter - **Salary:** $80,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Microsoft Windows, Active Directory, Adobe After Effects, Adobe Photoshop, Adobe Creative Cloud, Adobe Premiere Pro, Application Programming Interfaces (APIs), Apple Mac Systems, Bash Shell, Cinema 4D, Business Software, Software as a Service, Computer Networks, Databases, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Python (Programming Language), Windows PowerShell, Cloud Services, Software Deployment, Software Engineering, TCP/IP, Scripting, Peripherals, Git, Microsoft InTune, Patch Management, Casper Suite, Laptops, Gsuite, User Accounts - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2207e1116604869a ## About the Role Do you have experience in macOS administration?, * 1-3 years of IT support experience or equivalent education. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). * Experience supporting Windows and macOS environments. * Strong troubleshooting and customer service skills. * Working knowledge of Google Workspace, Microsoft 365, user account administration, and endpoint management. * Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN. * Experience with Python, JavaScript, PowerShell, Bash, or similar scripting languages for automation and workflow improvement. * Familiarity with APIs, Git, and basic software development practices. * Experience supporting Adobe Creative Cloud applications and creative production workflows. * Exposure to MDM solutions (Kandji, Jamf, Mosyle, Intune) and identity management platforms (JumpCloud, Active Directory, Entra ID). * Strong communication, customer service, and problem-solving skills. * CompTIA A+, Network+, or related certifications are a plus. ## Description We are seeking a motivated Junior IT Support Technician to provide day-to-day technical support for employees while leveraging a background in software development to assist with automation, scripting, and troubleshooting business applications. This role is ideal for someone who enjoys both end-user support and solving technical problems through code., * Provide Tier 1 and Tier 2 technical support for Windows and macOS systems. * Set up and maintain workstations, laptops, mobile devices, and peripherals. * Manage user accounts, permissions, and access requests. * Troubleshoot hardware, software, networking, and connectivity issues. * Troubleshoot creative workflows with specific creative tools ie Adobe Premiere, After Effects, Photoshop, C4D etc. * Document support procedures and maintain knowledge base articles. * Assist with software deployments, updates, and patch management. * Write and maintain scripts to automate repetitive IT tasks. * Support cloud-based services such as Microsoft 365, Google Workspace, and SaaS applications. * Collaborate with engineering and operations teams on internal tools and integrations. * Monitor system health and escalate complex issues when necessary., Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster | Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) | California Consumer Privacy Act Applicant Notice (CCPA) Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## Related Videos - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing)