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# Operations Center Operator

- **Company:** Focus LLC
- **Location:** Atlanta, GA, United States
- **Salary:** $35,360.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Monitoring of Systems, Office Suite, Productivity Software, Web Navigation, Diagnostic Tools, Real Time Systems, Real Time Data, Data Management
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ae29446885b9ac67

## About the Role

Do you have experience in Productivity software?, Do you have a Associate's degree?, * One year of experience in a control room, operations center, or a similar role focused on real-time system monitoring.

 * Basic proficiency with computer operating systems, internet navigation, and standard office software.
 * Strong ability to communicate effectively, both verbally and in writing.
 * Proven ability to manage multiple tasks and prioritize effectively under pressure.
 * A commitment to reliability, attention to detail, and a professional work ethic.

 * A relevant associate's or bachelor's degree strongly preferred.
 * Experience with specialized monitoring or control software in a high-volume operational environment.
 * Familiarity with incident management protocols or emergency response procedures.
 * Understanding of IT networking or data management basics.

Additional Requirements:

 * Ability to maintain focus and efficiency while monitoring multiple screens and data sources.
 * A proactive and adaptable approach to problem-solving.

We are looking for candidates who are flexible working any schedule and working weekends and Holidays!

## Description

The position requires flexibility for various shifts, including days, evenings, nights, weekends, and holidays. You will have a rotating schedule. Flexibility to work a rotating schedule is required. Job is scheduled to start in July of 2026., As an Operations Center Operator, you will be responsible for:

 * System Monitoring & Control: Overseeing the daily operations of a critical control center, monitoring various systems to ensure optimal performance. This includes identifying and responding to incidents, system anomalies, and planned events promptly.
 * Incident Response & Coordination: Activating protocols for incidents, coordinating with internal teams and external agencies as needed, and maintaining clear, concise documentation of all events.
 * Data Management & Analysis: Monitoring real-time data feeds, making adjustments based on established guidelines, and identifying trends or issues for further investigation.
 * Troubleshooting: Utilizing diagnostic tools to identify and address system problems, escalating complex issues, and suggesting potential solutions.
 * Inter-Departmental Collaboration: Working closely with various departments, including customer support and field teams, to resolve issues and implement operational improvements.
 * Problem Solving: Proactively identifying potential issues and applying sound judgment to resolve them effectively.
 * Operational Standards: Adhering to strict operational procedures, maintaining an organized workspace, and contributing to a high-performance team environment. Flexibility for on-call duties may be required.


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