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# NOC Engineer

- **Company:** IBA InfoTech Inc.
- **Location:** Columbus, OH, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Apple Mac Systems, Cyber Security, Computer Programming, Computer Networks, Linux, Hyper-V, Software Engineering, Scripting, ReactJS, Information Technology, Cisco, Vmware
- **Published:** June 14, 2026
- **Apply:** https://ibainfotech.com/senior-noc-engineer-jobs-in-columbus

## About the Role

* At least three years of experience performing the duties described below
 * Proficiency in Windows server/client infrastructures, and at least one of the following; macOS, Linux, Cisco/HP networking, IT Security, or software development (i.e. .Net Programming, advanced scripting, etc.)
 * Experience deploying and managing virtualized infrastructures (Hyper-V/VMware)
 * At least two technical certifications that provide the knowledge and skill to perform the major duties described above. (i.e. MCSE, MCITP, CCNA, Security +, Network +, etc.)
 * A strong work ethic and capacity to self-motivate
 * Excellent communication (people) skills and ability to read any situation and react
 * Highly organized, with a well formed ability to forecast, plan, implement, & follow up
 * Innate ability to work in and contribute to a team
 * Detail oriented, with an ability to prioritize effectively
 * Demonstrated ability and interest in mastering new and emerging technologies
 * Commitment to excellence, integrity, and professionalism in Customer Service

## Description

* Respond to client telephone (NOC) calls and technical support requests
 * Monitor client networks and systems through our RMM tools
 * Diagnose and repair networks, operating systems, and applications
 * Perform system assembly and software installation for new client equipment
 * Assist in keeping client infrastructure documentation up to date
 * Perform remote work as requested by Director or Engineering Team
 * Work independently and with fellow team members in achieving utilization objectives
 * Follow a thorough planning and follow-through process for all aspects of the job
 * Provide a high level of customer service through comprehensive communication
 * Support the thinkCSC process for retaining present clients and for acquiring future clients
 * Complete assigned training objectives to stay current with emerging technology


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