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# IT Support Analyst

- **Company:** IBA InfoTech Inc.
- **Location:** Raleigh, NC, United States
- **Contract:** Permanent contract
- **Skills:** Networking Basics, Information Technology
- **Published:** June 14, 2026
- **Apply:** https://ibainfotech.com/it-support-analyst-2

## About the Role

* 1+ years of technical support and customer service related skills
 * A+, Security+, and/or Net+ Certifications
 * Basic networking skills
 * Experience troubleshooting and resolving technical and complex problems
 * Associate's Degree and/or relevant work experience

## Description

* Provide technical support in a technical assistance center environment
 * Resolve technical issues and triage problems as necessary
 * Create and maintain documentation
 * Provide excellent customer service skills


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