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# IT Support Specialist

- **Company:** Harold Levinson Associates, LLC
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Spreadsheets, Networking Hardware, Office Suite, Microsoft PowerPoint, Computer Equipment, Information Technology
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c7fe788bc3677d4b

## About the Role

Do you have experience in Spreadsheets?, Do you have a Associate's degree?, * Associates degree in computer science preferred but not required, information technology or similar certifications.

 * 2 - 4 years of experience as an IT Specialist or similar role.
 * Exceptional ability to provide technical support and resolve queries.
 * In-depth knowledge of computer hardware, software, and
 * Ability to determine IT needs and train end-users.
 * Experience in documenting processes and monitoring performance metrics such as KPI reports, etc.
 * Ability to keep up with technical innovation and trends in IT support.
 * Exceptional interpersonal and communication skills.

REQUIREMENTS

· Willingness to learn

· Ability to act in a professional manner and communicate well

· Comfortable using Microsoft Outlook and Excel

· 2 - 4 Years of related IT experience

· Experience in any distribution related software such as Retalix, VAI, CDR, etc. (D2K experience is a plus)

## Description

* Setup of hardware and equipment for workstations - new & existing.
 * Ability to work with Office suite - Proficient in Outlook, Word, Excel, Powerpoint
 * Provide systems/equipment support.
 * Experience with managing day-to-day systems operations.
 * Maintain inventory of hardware, equipment, iPads, phones, etc.
 * Manage printers, scanners, network equipment, etc. Keep hardware up to date.
 * Manage cell phones & cell service, including accounts, devices, and support.
 * Keep track of technological advancements and trends in IT support.
 * Train employees on hardware functionality and software programs.
 * Produce weekly KPI reports.
 * Other relatable tasks.


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