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# Network IT/Computer Science

- **Company:** Alabama State Department of Education
- **Location:** United States
- **Salary:** $48,358.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Network Security, Information Technology, Gsuite
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1cacb008d23f1c15

## About the Role

Do you have experience in Ticketing system technical support?, * Demonstrates experience working with end-user technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation

 * Must be able to work independently, be naturally motivated, organized, detail-oriented, and generate creative solutions
 * Demonstrates knowledge and experience with Microsoft Windows and G-Suite
 * Experience with E-rate preferred
 * Experience with Internet networks
 * Experience with network security
 * Integration of various educational platforms
 * Track all service requests via ticketing system
 * Help maintain IT asset inventory
 * Provide front-line technical support to students and staff
 * Instruct a computer science class, * Support the mission and vision of our school
 * Set and work to attain high goals for our students and themselves
 * Ready to be a part of a collaborative team
 * Open to receiving coaching and support
 * Demonstrate initiative, persistence, and resiliency
 * Result oriented
 * Reflective learner



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