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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Implementation Specialist - **Company:** Independence, Inc. - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** ASC X12 Standards, JIRA, Microsoft Azure, File Transfer, Issue Tracking Systems, Simple Data Format, Automated Data Processing (ADP), Data Processing, File Transfer Protocol (FTP), Workday - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6ac98ea2238687db ## About the Role Do you have experience in X12 EDI?, Do you have a Associate's degree?, * Associate's degree or equivalent work experience. * 3+ years of additional relevant experience which includes: + Solid understanding of EDI file formats and specifications (especially csv files or similar). + Proficient with SFTP tools and file encryption processes (Kleopatra, FileZilla). + Familiarity with ticketing/project management tools such as Jira and ADO. + Experience with benefits platforms such as bswift, ADP, Workday, or similar. * High attention to detail with the ability to detect data anomalies and troubleshoot file issues. * Strong communication and organizational skills to work effectively with technical and non-technical partners. * Ability to work independently and manage multiple projects simultaneously. * Strong analytical skills. * Strong collaboration skills and comfort working cross-functionally. * Knowledge of data handling best practices. * Prior exposure to pet benefits or pet wellness platforms is a plus but not required. ## Description PetPartners, Inc. is seeking an Operations Implementation Specialist who will report to the Manager, Operations Business Processes. The Operations Implementation Specialist is responsible for setting up and maintaining file feeds, reviewing enrollment data for accuracy, and ensuring smooth file transfers through secure systems. The ideal candidate is detail-oriented, tech-savvy, and has hands-on experience with file encryption tools and file transfer platforms., * File Feed Setup & Management: Partner with Benefits Administrators to establish and maintain eligibility and enrollment file feeds between external systems and our platform. * File Review & Validation: Review incoming enrollment files for accuracy, completeness, and format compliance based on EDI specs and business rules. * Secure File Transfer: Manage file uploads from our SFTP connector to our internal Pet Portal platform, ensuring timely and secure delivery. * Technical Tools Usage: Use Kleopatra for file encryption/decryption and FileZilla for secure FTP file transfers. * Issue Tracking & Collaboration: Log, track, and manage integration-related tasks and issues using Jira, collaborating with internal stakeholders and external partners to resolve data or connection issues. * Documentation & Compliance: Maintain thorough documentation of file feed specs, mapping, and transmission schedules. Ensure adherence to data security and privacy standards. * Performs other duties as assigned. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Devouring APIs with Python](https://www.wearedevelopers.com/videos/355-devouring-apis-with-python) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)