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# Network & Cloud Support Technician

- **Company:** NEW HORIZON CARE CENTERS
- **Location:** Spokane, WA, United States
- **Experience:** Experienced
- **Salary:** $47,840.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Cloud Engineering, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Multi-Factor Authentication, Internet Protocol, Network Connections, Microsoft SharePoint, TCP/IP
- **Published:** June 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=377f1683c5dbe259

## About the Role

Do you have experience in IP networking?, Do you have a Associate's degree?, New Horizon Care Centers (NHCC) is seeking a motivated Entry-Level Network & Cloud Support Technician. This role is ideal for candidates with a 2-year IT degree who want to build experience in networking, Microsoft 365, and cloud platforms such as Azure and AWS within a healthcare environment., * Associate degree in IT or related field

 * 2 years of experience in role or related
 * Basic knowledge of networking (TCP/IP, DNS, DHCP)
 * Introductory knowledge of Azure or AWS
 * Strong problem-solving and communication skills
 * Must be able to pass a drug test

Preferred Qualifications

 * CompTIA Network+, AZ-900, or AWS Cloud Practitioner
 * Experience with Microsoft 365, Teams, SharePoint

## Description

* Provide desktop and user support for hardware, software, printers, and Microsoft 365
 * Assist with onboarding/offboarding, account setup, MFA, and access control
 * Support Azure/AWS cloud-connected systems under guidance of senior staff
 * Troubleshoot network connectivity and escalate issues as needed
 * Maintain documentation for tickets, systems, and onboarding
 * Follow HIPAA and confidentiality guidelines


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