> Markdown version of [/jobs/ext/527589-network-telecom-specialist-raleigh-nc-onsite](https://www.wearedevelopers.com/jobs/ext/527589-network-telecom-specialist-raleigh-nc-onsite). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Network/Telecom Specialist-Raleigh NC-Onsite

- **Company:** Infoorigin inc -
- **Location:** Raleigh, NC, United States
- **Experience:** Starter
- **Salary:** $93,600.0 - $97,760.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Antivirus Softwares, Backup Devices, VoIP, Microsoft Software, Networking Cables, Salesforce.Com, Firewalls (Computer Science), Juniper, Network Support, Cisco, Vmware
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6263f03a82063080

## About the Role

Do you have experience in Technical documentation?, * 1-3 years of experience in Help Desk, NOC, Network Support, or Telecommunications Support.

 * Knowledge of networking, operating systems, firewalls, switches, antivirus, and backups.
 * Experience with at least one of the following: Cisco, Juniper, Microsoft, or VMware.
 * Strong troubleshooting, communication, and documentation skills.

Preferred Skills:

 * Experience with VoIP technologies.
 * Previous NOC environment experience.
 * Knowledge of network cabling, topology, and classifications.

## Description

Seeking a Tier I NOC Technician to support North Carolina's emergency communications (NG911) network. This role will monitor network systems, respond to incidents, troubleshoot connectivity issues, manage support tickets, and provide technical support to Public Safety Answering Points (PSAPs)., * Monitor NG911 and emergency services networks 24/7 for outages and performance issues.

 * Receive, document, troubleshoot, and resolve support tickets.
 * Serve as the first point of contact for technical issues impacting 911 operations.
 * Coordinate with telecommunications carriers, service providers, and internal support teams.
 * Escalate complex issues to Tier II support and vendors as needed.
 * Maintain accurate documentation and operational logs in Salesforce.
 * Support emergency response operations and service continuity during outages.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)