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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Computer Support Specialist - **Company:** The Seeing Eye - **Location:** Morristown, NJ, United States - **Experience:** Experienced - **Salary:** $65,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Web Accessibility, Active Directory, Databases, Disaster Recovery, Hyper-V, Networking Hardware, JAWS Scripting Language, Network Security, Windows Servers, Print Servers, Productivity Software, Cloud Services, Screen Reader, Microsoft SharePoint, SQL Databases, Virtual Machines, Wireless Access Point, Wireless Networks, Network Routers, Computer Networking Systems, Firewalls (Computer Science), Storage Technologies, Information Technology, Server Operating Systems & Platforms, User Accounts - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1df10fff08b56853 ## About the Role Do you have experience in Productivity software support?, Do you have a Associate's degree?, * Associate's or bachelor's degree in computer science or a related field. * 2+ years of experience in a technical support or IT support role. * 2+ years of hands-on experience administering Windows Server (2019 or newer) in a production environment. * 2+ years of hands-on experience supporting enterprise networks, including switches, routers, firewalls, wireless access points, and cabling. * Strong knowledge of Windows desktop and server operating systems, including Hyper-V, Active Directory, and core OS and network security practices. * Working knowledge of common business and productivity software applications. * Experience supporting Microsoft 365 and related cloud services such as Entra ID, Exchange, and SharePoint. * Familiarity with Dell server and storage hardware (SAN and/or NAS). * Experience with JAWS screen reader technology and web accessibility is a plus. * Familiarity with HPE and Ubiquiti networking hardware and management software is a plus. * SQL or database knowledge is a plus. * Hands-on experience supporting conference room audio/visual setups, including microphones, sound troubleshooting, and meeting support. * Ability to manage Windows print servers, including adding, removing, and configuring printers, drivers, and print queues. You'll Thrive in This Role If You Have * A willingness to learn, adapt, and take on new technical challenges. * A best-practices mindset for system installation, maintenance, and security in a production environment. * Strong analytical and problem-solving skills. * A collaborative, team-first approach to supporting colleagues. * Excellent communication and relationship-building skills. * The ability to manage multiple priorities and stay organized in a fast-paced environment. ## Description Are you a tech-savvy problem solver who loves helping people and keeping systems running at their best? The Seeing Eye is looking for an enthusiastic, service-driven Computer Support Specialist to support our campus in Morristown, NJ. This is a great opportunity to put your IT skills to work in a role where every day brings variety, teamwork, and the chance to support a mission that truly changes lives., * Install, maintain, and support physical and virtual Windows servers, including Active Directory and file/print services. * Help protect business continuity by managing backups and supporting restore processes. * Assist with the setup, monitoring, and support of wired and wireless networks. * Support Microsoft 365 administration and related cloud-based tools and services. How You'll Make a Difference * Solve hardware, software, and end-user issues quickly and effectively. * Build and maintain procedures that make IT support stronger and more efficient. * Help roll out new systems, tools, and applications across the organization. * Set up user accounts and keep colleagues moving by resolving password and login issues. * Install and configure Windows 11 workstations and Windows Server 2022/2025 systems, including physical and Hyper-V virtual machines. * Monitor backups and support disaster recovery readiness. * Help maintain and improve wired and wireless network performance. * Support testing and monitoring of software and security systems. * Keep the Help Desk ticketing system organized, monitored, and running smoothly. * Create and maintain clear documentation for hardware, software, and operating procedures. * Partner with the IT team to provide dependable, high-quality support across the organization. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Oh S***! 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