> Markdown version of [/jobs/ext/529244-specialist-solution-engineer](https://www.wearedevelopers.com/jobs/ext/529244-specialist-solution-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Specialist Solution Engineer - **Company:** Salesforce Inc. - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $134,750.0 - $198,170.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing, Salesforce.Com - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c9fea43c035657b1 ## About the Role Do you have experience in Solution selling approach?, * 5 or more years of experience in Solution Engineering, pre sales, consulting, or a similar customer facing technical role * Strong ability to translate business needs into technical solutions and business value * Experience delivering customer facing demos and presentations to both technical and business audiences * Excellent communication, storytelling, and stakeholder alignment skills * Ability to operate in a fast paced, high volume sales environment * Curiosity, ownership mindset, and a passion for solving complex problems, * Experience with customer service, contact center, or customer experience technologies * Familiarity with AI, automation, and agent based experiences * Experience in SMB or high velocity sales environments * Salesforce certifications or equivalent platform experience * Background in integrations, workflows, or CRM ecosystems, * A builder who sees patterns and creates structure * A storyteller who connects technology to real outcomes * A collaborator who elevates those around you * A problem solver who thrives in ambiguity * Someone who wants to shape the future of AI driven service ## Description * Lead the Agentforce Service conversation in SMB deals: Act as a trusted advisor to customers by shaping vision, uncovering needs, and positioning Agentforce Service as a driver of business outcomes. * Deliver high impact, tailored demos: Build and present compelling demonstrations that showcase AI powered, proactive service experiences, connected workflows, and automation. * Drive technical win strategy: Own the solution strategy for service, address objections, align stakeholders, and guide deals to close. * Create leverage through repeatability: Contribute to reusable assets such as demo flows, discovery frameworks, and points of view that improve speed and consistency across the team. * Enable the broader ecosystem: Support Core SEs and Account Executives with Agentforce Service positioning, use cases, and demo support to increase attach and pipeline quality. * Bring the voice of the field: Identify patterns across deals and provide feedback to Product, GTM, and leadership to improve how we position and deliver Agentforce Service. * Connect Agentforce Service to the broader platform: Position service as a foundation of Customer 360, including AI, Data Cloud, and adjacent solutions., * Lead discovery sessions to uncover business challenges and define solution strategy * Design and deliver customized product demonstrations that show real world value * Develop and execute technical sales strategies aligned to customer outcomes * Translate business needs into solution architectures and recommendations * Respond to RFPs and RFIs with both technical and business context * Partner with Sales, Product, and Services to drive aligned execution * Contribute to team enablement, best practices, and scalable assets * Stay current on Agentforce Service, AI, and automation innovations, This is not a traditional Solution Engineer role. You will: * Help define how Agentforce Service wins in SMB, not just support deals * Operate as a specialist and multiplier across the business * Contribute to scalable motions, not one off solutions * Play a key role in bringing AI powered, proactive service experiences to life ## Related Videos - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Architecting the Future: Leveraging AI, Cloud, and Data for Business Success](https://www.wearedevelopers.com/videos/1096-architecting-the-future-leveraging-ai-cloud-and-data-for-business-success) - [The Software Engineer 2030: From Coder To AI Orchestrator? - Patrick Schnell](https://www.wearedevelopers.com/videos/1825-the-software-engineer-2030-from-coder-to-ai-orchestrator-patrick-schnell) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Got AI ideas but no money? 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